German Back Office in Lisbon (Fixed Shifts)

Cross Border Talents; Lisboa; Vor Ort; EUR 14.000 - 22.000; Vollzeit

Benefits dieser Stelle

Meal Allowance

Transportation Allowance

Onsite Work Environment

Relocation Package

Competitive Salary

Zusammenfassung

Cross Border Talents is seeking a Back Office Content Moderator in Lisbon to help maintain a high-quality, safe online environment. The role emphasizes accuracy, adherence to guidelines, and behind-the-scenes support for platform operations.

It offers a structured, detail-oriented work setting with growth opportunities. The position focuses on non-sensitive content handling, policy application, and thorough case documentation, with a relocation package available for a smooth transition to

Qualifikationen

• Strong analytical, communication, and problem-solving abilities.
• Mindset: Professional, detail-oriented, and eager to learn.

Aufgaben

• Content validation against guidelines (non-sensitive content only).
• Policy application to maintain platform quality and reliability.
• Document actions and update cases in internal systems.
• Identify errors and process improvements in workflows.
• Collaborate with internal teams to resolve cases.
• Stay up to date with policy updates and tools.
• Report observations to help improve processes and tools.

Kenntnisse

Analytical skills

Communication

Problem-solving

Jobbeschreibung

German Back Office in Lisbon (Fixed Shifts)

About the job German Back Office in Lisbon (Fixed Shifts)

Explore a Rewarding Career in Content Moderation - Back Office

Are you detail-oriented and motivated to help maintain high-quality digital platforms? Join our team as a Back Office Content Moderator and support a safe, organized, and reliable online environment for users around the world — without exposure to sensitive content.

Role Overview

As a Back Office Content Moderator, you'll review and process platform-related content and requests in line with internal guidelines and quality standards. This role focuses on accuracy, consistency, and process adherence rather than sensitive material. It's ideal for individuals who enjoy structured tasks, clear procedures, and contributing behind the scenes to smooth platform operations.

Key Responsibilities

• Content Validation: Review and assess platform content, user requests, or system flags to ensure compliance with guidelines (non-sensitive content only)

Policy Application: Apply internal rules and procedures consistently to maintain platform quality and reliability

Case Management: Document actions taken and update cases accurately in internal systems

Quality Control: Identify errors, inconsistencies, or potential improvements in workflows and elevate when needed

Collaboration: Work closely with internal teams to ensure alignment and efficient resolution of cases

Continuous Learning: Stay up to date with policy updates, tools, and process changes

Reporting & Feedback: Share observations and insights to help improve processes, tools, and overall efficiency

Qualifications

• Skills:Strong analytical, communication, and problem-solving abilities.
• Mindset:Professional, detail-oriented, and eager to learn and grow in the digital space.

Why Join Us?

• Competitive Salary:Rewarding compensation that reflects your expertise.
• Meal Allowance:Daily meal support to keep you energized.
• Transportation Allowance:Financial assistance for your commute.
• Onsite Work Environment:Grow and connect in a supportive, collaborative office setting.
• Relocation Package:Assistance to ensure a smooth and easy move to Portugal.