Launch Your Career in Sunny Lisbon! Customer Support Agent (German Speaker)

Nordicrecruiters; Lisboa; Presencial; EUR 26 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Flight & accommodation assistance

Visa assistance

Office culture in Lisbon

Career growth opportunities

Lisbon lifestyle

Resumo da oferta

Nordicrecruiters in Lisbon is looking for a German-speaking customer support specialist to join our vibrant international team. You will be the friendly first contact for German customers, handling email, chat, and phone with empathy and accuracy.

Requirements include native or C2 German and good English, a problem-solving mindset, and a willingness to relocate to Portugal. The role offers relocation support, visa assistance, and a lively office culture in the heart of Lisbon.

Qualificações

• fluency in German at native or C2 level
• strong English communication in multicultural environment
• problem-solver with positive attitude

Responsabilidades

• Be the first point of contact, providing outstanding support via email, chat and phone.
• Master our products and services to guide customers with confidence and accuracy.
• Solve problems creatively and ensure every customer feels heard and valued.
• Collaborate with a diverse, international team in our Lisbon office.

Conhecimentos

German language proficiency (native/C2

English communication

Descrição da oferta de emprego

Sunshine, Stunning Views, and a Career You'll Love. Ready for Your Portuguese Adventure?

Picture this: after a rewarding day at work, you're wandering through charming, cobblestone streets, enjoying a pastel de nata by the river, or catching a breathtaking sunset over the Atlantic. This isn't a vacation; this is your new life in Lisbon, one of Europe's most vibrant and captivating capitals!

We are a dynamic international company, and we're looking for a passionate German speaker to join our vibrant team in the heart of Lisbon. This is more than just a customer support role; it's your gateway to a lifestyle filled with rich culture, incredible cuisine, and a fantastic work-life balance.

Your Mission:

As the friendly voice of our company, you will be the go-to expert for our German-speaking customers. You'll have the power to turn questions into solutions and challenges into smiles, all while being a crucial part of our team's success.

What You'll Be Doing:

• Being the first point of contact, providing outstanding and empathetic support via email, chat, and phone.
• Mastering our products and services to guide customers with confidence and accuracy.
• Solving problems creatively and ensuring every customer feels heard and valued.
• Collaborating with a fun, international team in our modern Lisbon office.

Is This You?

• You speak German at a native or C2 level you love connecting with people in their own language.
• You have strong communication skills in English enough to thrive in our multicultural environment.
• You're a natural problem-solver with a positive, "can-do" attitude.
• You're eager to learn, adaptable, and truly care about helping others.
• You're excited by the prospect of moving to and building a life in beautiful Portugal!

Why You'll Love It Here:

• A New Home in Lisbon: We provide full relocation support to make your move smooth and stress-free.
• Competitive Salary & Benefits Package designed to give you comfort and security.
• Flight & Accommodation Support: We help you get here and settle in.
• Visa Assistance for a seamless transition.
• Fantastic Office Culture: Work in a supportive, energetic environment with people from all over the world.
• Career Growth: We invest in our people and provide real opportunities for professional development.
• The Lisbon Experience: Explore historic neighborhoods, enjoy world-class beaches, and savor the famous Portuguese lifestyle!

Ready to Start Your Portuguese Chapter?