Laboratory Applications Migration Consultant

SmartRecruiters, Inc.; Lisboa; Presencial; EUR 38 000 - 54 000; Tempo integral

Resumo da oferta

Inetum seeks a Laboratory Applications Migration Consultant to join an international Windows 11 migration project in a global laboratory environment. You will assess, test, and document laboratory applications, coordinating with end users and local support across sites.

We require 3–5 years in workstation management or lab app administration, strong Windows skills, and Fluent English; travel within Portugal and occasional international travel are expected.

Qualificações

• 3–5 years in workstation management, desktop support, or laboratory application administration.
• Strong Windows 10/11 deployment and support knowledge.
• Experience with installation, configuration, upgrades, and lifecycle of laboratory software.
• Troubleshooting across workstations, networks, and peripherals.
• Experience with laboratory data processing systems.
• Fluent English; French a plus.
• Ability to work independently and in international project teams.
• Willingness to travel within Portugal and internationally.

Responsabilidades

• Coordinate migration activities with end users and local support teams across multiple sites.
• Assess, test, and validate laboratory application compatibility with Windows 11 environments.
• Install, configure, and document laboratory applications on Windows 11 workstations.
• Collaborate with application vendors to identify, obtain, and implement compatible software versions when required.
• Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure.
• Investigate and resolve technical issues encountered throughout the migration process.
• Provide end-user training and guidance on newly installed or upgraded laboratory applications.
• Support data migration activities from legacy application versions and Windows 10 environments to Windows 11.
• Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels.
• Prepare operational documentation, installation guides, knowledge articles, and migration procedures.
• Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout.
• Contribute to migration planning, risk identification, and project reporting activities.

Descrição da oferta de emprego

Laboratory Applications Migration Consultant

• Full-time

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

We are looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. If you have experience supporting laboratory applications, workstation management, and end-user environments, and enjoy working on complex IT migrations, this opportunity could be for you.

Responsibilities:

• Coordinate migration activities with end users and local support teams across multiple sites;
• Assess, test, and validate laboratory application compatibility with Windows 11 environments;
• Install, configure, and document laboratory applications on Windows 11 workstations;
• Collaborate with application vendors to identify, obtain, and implement compatible software versions when required;
• Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure;
• Investigate and resolve technical issues encountered throughout the migration process;
• Provide end-user training and guidance on newly installed or upgraded laboratory applications;
• Support data migration activities from legacy application versions and Windows 10 environments to Windows 11;
• Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels;
• Prepare operational documentation, installation guides, knowledge articles, and migration procedures;
• Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout;
• Contribute to migration planning, risk identification, and project reporting activities.

Qualifications:

• Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems;
• Hands-on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms;
• 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration;
• Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support;
• Experience with software installation, configuration, upgrades, and application lifecycle management;
• Strong troubleshooting skills across workstations, applications, networks, and peripheral devices;
• Understanding of network infrastructure, databases, software deployment processes, and system integrations;
• Experience handling incidents, service requests, root cause analysis, and end-user support activities;
• Ability to create and maintain technical documentation, installation procedures, and user guides;
• Fluent English communication skills, both written and verbal;
• French language skills are considered an advantage;
• Strong organizational skills with the ability to work independently and within international project teams.

Additional Requirements:

• Availability to travel within Portugal when required;
• Availability for occasional international travel;
• Experience in multicultural and international environments is considered a plus.