Laboratory Applications Migration Consultant

Inetum2; Portugal; Presencial; EUR 42 000 - 68 000; Tempo integral

Resumo da oferta

Inetum2 in Portugal is looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. You will support laboratory applications, workstation management, and end-user environments as part of a complex IT migration effort.

Key responsibilities include coordinating migrations across sites, validating lab software compatibility with Windows 11, installing and documenting applications, and providing user training

Qualificações

• Experience supporting laboratory environments, including lab PCs, equipment, and data processing systems.
• Hands-on experience with lab software such as ACD/Labs, OpenLab, or ChemStation.
• 3–5 years in workstation management, desktop support, or laboratory application administration.
• Strong Windows 10/11 deployment and support knowledge.
• Experience with software installation, configuration, upgrades, and lifecycle management.
• Strong troubleshooting across workstations, networks, and peripheral devices.
• Ability to create and maintain technical documentation and user guides.
• Fluent English communication; French is a plus.
• Willingness to travel in Portugal and occasionally internationally.

Responsabilidades

• Coordinate migration activities with end users and local support teams across multiple sites.
• Assess, test, and validate laboratory application compatibility with Windows 11 environments.
• Install, configure, and document laboratory applications on Windows 11 workstations.
• Collaborate with application vendors to identify, obtain, and implement compatible software versions.
• Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure.
• Provide end-user training and guidance on newly installed or upgraded laboratory applications.
• Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels.
• Prepare operational documentation, installation guides, knowledge articles, and migration procedures.
• Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout.
• Contribute to migration planning, risk identification, and project reporting activities.

Conhecimentos

Lab environments

Lab PCs

Analytical equipment

Lab software

Desktop support

Windows 10/11

Software deployment

Troubleshooting

IT infrastructure

Incident management

Documentation

English fluency

French language

Organizational skills

Travel willingness

International travel

Multicultural experience

Ferramentas

ACD/Labs

OpenLab

ChemStation

Descrição da oferta de emprego

We are looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. If you have experience supporting laboratory applications, workstation management, and end-user environments, and enjoy working on complex IT migrations, this opportunity could be for you.

Responsibilities

• Coordinate migration activities with end users and local support teams across multiple sites;
• Assess, test, and validate laboratory application compatibility with Windows 11 environments;
• Install, configure, and document laboratory applications on Windows 11 workstations;
• Collaborate with application vendors to identify, obtain, and implement compatible software versions when required;
• Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure;
• Investigate and resolve technical issues encountered throughout the migration process;
• Provide end-user training and guidance on newly installed or upgraded laboratory applications;
• Support data migration activities from legacy application versions and Windows 10 environments to Windows 11;
• Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels;
• Prepare operational documentation, installation guides, knowledge articles, and migration procedures;
• Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout;
• Contribute to migration planning, risk identification, and project reporting activities.

Qualifications

• Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems;
• Hands‑on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms;
• 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration;
• Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support;
• Experience with software installation, configuration, upgrades, and application lifecycle management;
• Strong troubleshooting skills across workstations, applications, networks, and peripheral devices;
• Understanding of network infrastructure, databases, software deployment processes, and system integrations;
• Experience handling incidents, service requests, root cause analysis, and end-user support activities;
• Ability to create and maintain technical documentation, installation procedures, and user guides;
• Fluent English communication skills, both written and verbal;
• French language skills are considered an advantage;
• Strong organizational skills with the ability to work independently and within international project teams;
• Availability to travel within Portugal when required;
• Availability for occasional international travel;
• Experience in multicultural and international environments is considered a plus.