Junior Online Consultant

SafeBox; Almada; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Accommodation provided

Training opportunities

Positive work environment

Resumo da oferta

SafeBox is seeking a Junior Online Consultant in Almada to provide online support, answer queries, and assist clients via chat, email, and social media. The role involves maintaining product knowledge and delivering solutions in a fast-paced environment.

Ideal candidates have a Bachelor's in Business, strong communication, and problem-solving skills, plus the ability to work independently or in a team. English proficiency is essential; other languages are a plus.

Qualificações

• Bachelor's degree in Business or related field.
• Excellent communication skills.
• Proficient in English; knowledge of other languages is a plus.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• High level of computer literacy.
• Comfortable working with different online tools and platforms.

Responsabilidades

• Responding to client inquiries through email, chat, or social media.
• Providing accurate information about our products and services.
• Troubleshooting technical issues and finding solutions for clients.
• Maintaining detailed records of client interactions and transactions.
• Collaborating with other team members to ensure excellent customer service.
• Staying updated on industry trends, products, and services.

Conhecimentos

Excellent communication

English proficiency

Strong problem-solving

Independent & team work

Computer literacy

Online tools familiarity

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Online tools

Descrição da oferta de emprego

We are seeking a dynamic and enthusiastic Junior Online Consultant to join our team in Almada.

As a Junior Online Consultant you will be responsible for providing online support and assistance to clients answering their queries and providing solutions to their problems. You will also be responsible for managing online chat sessions, responding to emails and social media messages, and maintaining an updated knowledge of our products and services. This is an excellent opportunity for someone looking to start their career in the online consulting industry.

Requirements

• Bachelors degree in Business or related field
• Excellent communication skills
• Proficient in English knowledge of other languages is a plus
• Strong problem-solving skills
• Ability to work independently and as part of a team
• High level of computer literacy
• Comfortable working with different online tools and platforms

Responsibilities

• Responding to client inquiries through email chat or social media
• Providing accurate information about our products and services
• Troubleshooting technical issues and finding solutions for clients
• Maintaining detailed records of client interactions and transactions
• Collaborating with other team members to ensure excellent customer service
• Staying updated on industry trends products and services

Benefits

• Competitive salary of $1200 per month
• Accommodation provided
• Training opportunities to develop skills
• Positive work environment with supportive colleagues

If you are passionate about providing exceptional customer service have strong communication skills and enjoy working in a fast-paced environment then we would love to hear from you.