Jira Admin & Access Management Lead

Inetum; Lisboa; On-site; EUR 40,000 - 60,000; Full time

Job summary

A digital services leader in Lisbon is seeking an Administration & Access Management Officer to manage their JIRA platform. The ideal candidate will have strong JIRA administration skills, experience in ITSM integrations, and familiarity with Agile methodologies. This role involves ensuring reliable operations, providing user support, and collaborating across teams for continuous improvement. If you enjoy combining technical expertise with service ownership, this is the role for you.

Qualifications

• Solid experience administering JIRA in environments with multiple teams.
• Ability to streamline and standardize workflows and configurations.
• Practical experience in ITSM integrations or DevOps tools.

Responsibilities

• Manage and maintain core collaboration and workflow tools.
• Provide guidance and training to users to enhance efficiency.
• Collaborate with various teams to enable better delivery processes.

Skills

Strong JIRA administration knowledge

Familiarity with APIs

Basic SQL

Understanding of security best practices

Experience with GitHub or similar DevOps tools

Familiarity with Agile methods

Tools

JIRA

ScriptRunner

OpenShift

Job description

A digital services leader in Lisbon is seeking an Administration & Access Management Officer to manage their JIRA platform. The ideal candidate will have strong JIRA administration skills, experience in ITSM integrations, and familiarity with Agile methodologies. This role involves ensuring reliable operations, providing user support, and collaborating across teams for continuous improvement. If you enjoy combining technical expertise with service ownership, this is the role for you.