Italian-Speaking Tech Support Specialist

Nordic Jobs Worldwide; Lisboa; Presencial; EUR 22 000 - 32 000; Tempo integral

Resumo da oferta

Nordic Jobs Worldwide in Lisbon, Portugal, is seeking a Technical Customer Advisor to resolve issues with precision and help customers navigate technology.

You will handle Italian-language inbound support via phone, chat and email, document cases, and strive for excellent customer satisfaction while contributing to a positive brand reputation. This role offers opportunities to develop IT skills and advance your international career at your own pace.

Qualificações

• Native-level Italian language skills (C2) and fluent English.
• Experience in customer/technical support is advantageous.
• Strong confidentiality with data and personal information.

Responsabilidades

• Italian-language inbound customer support via phone, chat, and email.
• Responding to customer inquiries and documenting relevant case information.
• Ensuring excellent customer satisfaction.

Conhecimentos

Italian (C2)

English (Fluent)

Customer support experience

Descrição da oferta de emprego

Nordic Jobs Worldwide in Lisbon, Portugal, is seeking a Technical Customer Advisor to resolve issues with precision and help customers navigate technology.

You will handle Italian-language inbound support via phone, chat and email, document cases, and strive for excellent customer satisfaction while contributing to a positive brand reputation. This role offers opportunities to develop IT skills and advance your international career at your own pace.