Italian-Speaking Tech Support Advisor - Remote (Portugal)

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance (€7.63/day)

Health insurance from Day 1

Remote work based in Portugal

Relocation support

Accommodation support for up to 12m

Portuguese classes

Resumo da oferta

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company in Lisbon, Portugal. The role targets candidates in Italy willing to relocate and work remotely from within Portugal.

Location: Lisbon, Portugal (relocation assistance offered). The package includes meal allowances, health insurance from day 1, remote work within Portugal, relocation support, and accommodation options for international candidates.

Qualificações

• Fluent in Italian and proficient in English.
• Excellent communication and problem-solving abilities.
• Customer-oriented mindset.
• Tech-savvy and quick to learn new systems.

Responsabilidades

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conhecimentos

Italian language

English proficiency

Communication skills

Problem solving

Customer service

Ferramentas

CRM software

Ticketing systems

Descrição da oferta de emprego

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company in Lisbon, Portugal. The role targets candidates in Italy willing to relocate and work remotely from within Portugal.

Location: Lisbon, Portugal (relocation assistance offered). The package includes meal allowances, health insurance from day 1, remote work within Portugal, relocation support, and accommodation options for international candidates.