Italian-Speaking Remote Customer Support Advisor

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Meal allowance €7.63/day

Accommodation support for up to 12–12 

Free Portuguese classes and activities

Resumo da oferta

Cross Border Talents is hiring for Italian-speaking Customer Support Advisors in Lisbon, Portugal. The role supports customers via phone, email, and chat, with relocation assistance and remote work within Portugal.

Relocation packages and day-to-day support are provided, along with meal allowances and health insurance from day one. The position offers flexible schedules and opportunities for language development in a growing tech environment.

Qualificações

• Fluency in Italian and good English level.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Tech-savvy and comfortable learning new systems.
• Previous customer service experience is a plus.

Responsabilidades

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conhecimentos

Italian fluency

English proficiency

Communication skills

Customer-focused

Tech-savvy

Descrição da oferta de emprego

Cross Border Talents is hiring for Italian-speaking Customer Support Advisors in Lisbon, Portugal. The role supports customers via phone, email, and chat, with relocation assistance and remote work within Portugal.

Relocation packages and day-to-day support are provided, along with meal allowances and health insurance from day one. The position offers flexible schedules and opportunities for language development in a growing tech environment.