Italian-Speaking B2B Digital Advertising Campaign Specialist – Lisbon

Talingual Ltd; Lisboa; Vor Ort; EUR 10.000 - 12.000; Vollzeit

Benefits dieser Stelle

Furnished room in a shared apartment

Utilities included

Subsidised rent deducted from salary

Zusammenfassung

Talingual Ltd in Lisbon is hiring an Italian-speaking Digital Marketing Campaign Specialist to support advertisers and troubleshoot ad products. You will work via email and chat, ensuring accurate solutions and a positive experience for business customers.

The role requires fluent Italian and English, hands-on experience with paid advertising campaigns, and a background in digital marketing. A related marketing degree is preferred. Relocation and relocation-like perks are offered.

Qualifikationen

• Experience in paid advertising campaigns mandatory.
• Degree in Marketing or related field desired.
• Experience in digital marketing.
• Experience in a contact centre or customer support programme for an ad tech company.
• Confidence using social media platforms and understanding of digital advertising.
• Strong customer service, communication and problem solving.

Aufgaben

• Manage advertiser enquiries and troubleshoot cases from first contact to resolution.
• Provide support for technical issues and queries related to advertising products.
• Collaborate with Product Operations, Engineering and specialists to resolve complex cases.
• Keep advertisers informed with regular updates throughout their journey.
• Maintain customer satisfaction, service quality and productivity standards.
• Meet service level targets and help reduce resolution times.
• Educate advertisers on product features and common issues.
• Identify opportunities to improve support processes and user experience.

Kenntnisse

Fluent Italian

English

Paid advertising

Digital marketing

Customer service

Problem solving

Ausbildung

Marketing degree

Jobbeschreibung

Talingual Ltd in Lisbon is hiring an Italian-speaking Digital Marketing Campaign Specialist to support advertisers and troubleshoot ad products. You will work via email and chat, ensuring accurate solutions and a positive experience for business customers.

The role requires fluent Italian and English, hands-on experience with paid advertising campaigns, and a background in digital marketing. A related marketing degree is preferred. Relocation and relocation-like perks are offered.