IT Trainee: Healthtech & Lab Support (Remote)

jobr.pro; Porto; Híbrido; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote-friendly

Flexible hours

Weekly social events

Free coffee

World-class team

Resumo da oferta

jobr.pro is seeking a versatile IT/Operations support professional in Porto, Portugal. The role combines on-site and remote IT support, hardware/software setup, asset inventory management, and robust documentation.

You will engage with vendors and help uphold security and ISO 27001-aligned practices, contributing across operations and lab support in a fast-paced startup. The ideal candidate is bilingual, highly organized, proactive, and capable of independent work in a dynamic biotech-inspired

Qualificações

• Fluency in English and Portuguese, written and spoken.
• At least 1 year of experience in operations, office management, lab support, IT support, or a similar role.
• Strong organizational and multitasking skills; able to keep environments tidy and running smoothly.
• Hands-on, proactive problem-solver who can work independently.
• Experience in IT troubleshooting (hardware, software, network, user setup).
• Experience with inventory management, ordering processes, or stock tracking systems.
• Attention to detail and ability to maintain accurate operational documentation.
• Comfortable in a fast-paced startup environment.

Responsabilidades

• Act as the primary point of contact for technical issues: hardware, software, network, and general IT troubleshooting.
• Provide both on-site and remote IT support.
• Install, configure, and maintain hardware and software (including computer cleaning, OS installation and configuration).
• Manage IT asset inventory: laptops, shared devices, peripherals, and assigned equipment.
• Handle onboarding/offboarding equipment distribution, setup, and collection.
• Maintain and improve IT documentation (SOPs, guidelines, troubleshooting steps).
• Manage user account administration (Google Workspace, VPN, Active Directory, etc.).
• Interface with IT-related vendors and service providers.
• Promote IT best practices, including security and data integrity standards (e.g., ISO 27001).
• Support the automation of routine IT or operational tasks (basic scripting beneficial).
• Ensure monitoring and maintenance of lab servers, data access controls, and network stability.

Conhecimentos

English

Portuguese

Organizational skills

Independent worker

IT troubleshooting

Inventory management

Ferramentas

Google Workspace

VPN systems

Device management

Descrição da oferta de emprego

jobr.pro is seeking a versatile IT/Operations support professional in Porto, Portugal. The role combines on-site and remote IT support, hardware/software setup, asset inventory management, and robust documentation.

You will engage with vendors and help uphold security and ISO 27001-aligned practices, contributing across operations and lab support in a fast-paced startup. The ideal candidate is bilingual, highly organized, proactive, and capable of independent work in a dynamic biotech-inspired