IT Support Technician

Jing Hau; Faro; On-site; EUR 16,000 - 20,000; Full time

Job summary

Jing Hau in Faro, Portugal seeks an IT Support Technician to provide technical assistance to clients in the Faro area. You will be the first point of contact for computer issues and will troubleshoot and resolve problems promptly while communicating clearly with non-technical users.

The role requires strong communication and problem-solving skills. You will install and configure computer systems and applications, maintain and upgrade existing setups, train end-users, and keep accurate records.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• Proven experience as IT Support Technician or similar role.
• Knowledge of Windows and Mac operating systems.
• Familiarity with networking concepts and protocols.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware, software and network issues.
• Install and configure computer systems and applications.
• Maintain and upgrade existing systems as needed.
• Train end-users on basic computer functions and software applications.
• Keep accurate records of all support activities.
• Collaborate with team members to resolve complex issues.

Education

Bachelor's degree in Computer Science

Tools

Windows

Mac OS

Networking knowledge

Job description

Profession Computer Support Specialists

City Faro Portugal

The IT Support Technician will be responsible for providing technical assistance and support to our clients in the Faro area. They will serve as the first point of contact for any computer-related issues and will troubleshoot and resolve problems in a timely manner. The ideal candidate will have strong communication skills as they will need to effectively communicate technical information to non-technical users.

Key Responsibilities

• Provide technical support to clients via phone email or in person
• Troubleshoot hardware software and network issues
• Install and configure computer systems and applications
• Maintain and upgrade existing systems as needed
• Train end-users on basic computer functions and software applications
• Keep accurate records of all support activities
• Collaborate with team members to resolve complex issues

Qualifications

• Bachelors degree in Computer Science or a related field
• Proven experience as an IT Support Technician or similar role
• Knowledge of Windows and Mac operating systems
• Familiarity with networking concepts and protocols
• Excellent problem-solving skills
• Strong communication skills written and verbal
• Ability to work independently with minimal supervision

Additional Requirements

• Must have a biometric passport
• Must be eligible to work in Portugal
• Accommodation will be provided

Salary The salary for this position is 1700$ per month

This job is suitable for men