IT Support Specialist - Troubleshooting and Training

Work in USA; Funchal; Vor Ort; EUR 12.000 - 16.000; Vollzeit

Zusammenfassung

Work in USA in Funchal, Portugal is seeking a Computer Support Specialist to join our IT team. You will provide technical assistance and support for computer systems, software and hardware, diagnosing and resolving issues, and assisting users.

The role requires clear communication with both technical and non-technical users, strong problem-solving skills, and the ability to work under pressure in a fast-paced environment. Bachelor’s degree preferred and relevant experience.

Qualifikationen

• Bachelor's degree preferred
• Experience as Computer Support Specialist or similar role
• Knowledge of computer hardware, software, networks and operating systems
• Excellent problem-solving skills
• Strong communication skills
• Ability to work under pressure in a fast-paced environment

Aufgaben

• Provide technical support for hardware, software, and network issues
• Diagnose and troubleshoot system problems
• Install and configure computer systems
• Maintain equipment and perform routine maintenance tasks
• Train users on new systems or software applications
• Document all support activities for future reference

Kenntnisse

Problem-solving

Communication

Ausbildung

Bachelor's degree in Computer Science or related field

Jobbeschreibung

Work in USA in Funchal, Portugal is seeking a Computer Support Specialist to join our IT team. You will provide technical assistance and support for computer systems, software and hardware, diagnosing and resolving issues, and assisting users.

The role requires clear communication with both technical and non-technical users, strong problem-solving skills, and the ability to work under pressure in a fast-paced environment. Bachelor’s degree preferred and relevant experience.