IT Support Specialist — Porto (Contract + Accommodation)

Abroad Work; Porto; Presencial; EUR 14 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation

Resumo da oferta

Abroad Work is seeking an IT Support Specialist in Porto, Portugal to diagnose and resolve client hardware and software issues on site. The role includes installation, configuration, and guidance to clients, with emphasis on documentation and cross-team collaboration.

We welcome freshers; the contract includes accommodation. Strong communication and basic web tech knowledge are beneficial for success in this position.

Qualificações

• Proven experience in IT support or similar role.
• Knowledge of computer hardware, software, and troubleshooting.
• Familiarity with TCP/IP, LAN/WAN configurations.
• Excellent communication and teamwork skills.
• Basic understanding of HTML, CSS, and JavaScript.

Responsabilidades

• Diagnose and troubleshoot PC hardware and software issues.
• Install and configure equipment and software for clients.
• Provide guidance and training on technology use.
• Maintain records of support activities.
• Stay up-to-date with new technology trends.
• Collaborate with IT team to resolve complex issues.

Conhecimentos

Troubleshooting

Customer support

Network basics

Documentation

Independent work

HTML/CSS/JS basics

Ferramentas

Windows & Mac support

TCP/IP LAN/WAN

BIOS/firmware updates

Remote support tools

Descrição da oferta de emprego

Abroad Work is seeking an IT Support Specialist in Porto, Portugal to diagnose and resolve client hardware and software issues on site. The role includes installation, configuration, and guidance to clients, with emphasis on documentation and cross-team collaboration.

We welcome freshers; the contract includes accommodation. Strong communication and basic web tech knowledge are beneficial for success in this position.