Entry Level Computer Support Specialist

KnowlegeBridge; Porto; On-site; EUR 11,000 - 13,000; Full time

Job summary

KnowlegeBridge is seeking an entry-level Computer Support Specialist in Porto. You will provide technical support to clients via phone, email or in person, troubleshoot hardware and software issues, and install, configure and maintain computer systems.

You will help ensure smooth network operations, escalate complex problems to senior staff, and educate clients on basic computer functions. This full-time role is ideal for freshers passionate about technology and customer service.

Qualifications

• High school diploma or equivalent; degree in CS or related field preferred.
• Basic knowledge of computer hardware, software, networks and operating systems.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware and software issues.
• Install, configure and maintain computer systems.
• Ensure the smooth operation of computer networks.
• Identify and elevate complex issues to senior technicians or IT managers.
• Educate clients on basic computer functions and software applications.

Skills

Troubleshooting

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Computer Science degree (preferred)

Job description

Computer Support Specialists vacancy in Porto Portugal

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We are seeking an enthusiastic and dedicated individual to join our team as an Entry Level Computer Support Specialist in Porto. As a Computer Support Specialist, you will be responsible for providing technical assistance and support to our clients, troubleshooting hardware and software issues, and maintaining computer systems. This is a full-time position suitable for freshers with a passion for technology.

Responsibilities

• Provide technical support to clients via phone, email or in person
• Troubleshoot hardware and software issues
• Install, configure and maintain computer systems
• Ensure the smooth operation of computer networks
• Identify and elevate complex issues to senior technicians or IT managers
• Educate clients on basic computer functions and software applications

Requirements

• High school diploma or equivalent required; degree in Computer Science or related field preferred
• Basic knowledge of computer hardware, software, networks and operating systems
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities with attention to detail
• Ability to work independently as well as part of a team
• Customer service oriented with a patient and professional demeanor

Salary: 1200$ per month

Location: Porto, Portugal