IT Operations Manager

Deblock; Portugal; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Stock options

The best tech for your job

25 days paid holiday

Job summary

Deblock is seeking an Ops Manager to own cross-functional operations across product, people and compliance. You will report directly to the ExCo and collaborate with every team, from product to people, ensuring alignment and efficiency.

You will own onboarding and tooling, keep us ready for regulators and partners, and work with product from spec to launch. A founder mentality, quantitative mindset, and fluent English are essential for success in our fast-growing fintech.

Qualifications

• Experience working with product teams and engineers; ability to read specs and challenge designs.
• Attention to detail; ability to close the loop and ensure quality.
• Structured thinker who turns complex scenarios into clear priorities and ownership.
• Discretion with sensitive information and sound judgement in decision-making.
• Self-starter with founder mentality; capable of driving initiatives independently.

Responsibilities

• Own onboarding and offboarding processes; provide tooling and standards for the team.
• Maintain readiness for regulators, auditors and partners; close gaps early.
• Partner with product from spec to launch to ensure new features are built correctly from day one.
• Own the team roadmap and priorities; drive fast, high-quality delivery.
• Regularly review operations with internal teams and partners; implement improvements.

Skills

Product background

Exceptional standards

Quantitative and structured

Discretion and judgement

Exceptional grit

Self-direction

Fluent English

Job description

Deblock is the fastest growing consumer fintech in Europe and is on a mission to give everyone full control of their money. We combine banking-grade compliance with on-chain technology to build a radically better way to save, spend and invest across euros and digital assets. We're building a fully integrated on-chain bank: a current account and card, a self-custodial wallet in the same app, stablecoin rails, investment products, and our own compliance and risk infrastructure. We're authorised as an EMI by the ACPR and were the first French fintech licensed under MiCA by the AMF. Since launching in France in 2024, we've expanded across the EEA and we're just getting started.

Deblock is looking for an Ops Manager to own one of the most critical, cross-functional parts of how Deblock runs. You'll report directly to the ExCo and work with every team, from product to people.

What you'll be working on

• People & tooling: Own how our team is equipped and supported, from onboarding to offboarding. Give everyone the tools and standards to work well.
• Compliance: Keep us ready for regulators, auditors and partners. Close gaps early and keep our standards ahead of requirements.
• New products: Partner with product from first spec to launch, making sure every new feature is built the right way from day one.
• Roadmap: Own the team's roadmap and priorities, deliver fast, deliver excellently.
• Reviews: Regularly review how we operate, internally and with our partners, and drive improvements through to completion.

What we are looking for

• Product background: You've worked in or alongside product teams. You can read a spec, challenge a design and speak the language of engineers.
• Exceptional standards: "Mostly done" isn't done. You notice the detail others miss and you close the loop.
• Quantitative and structured: You turn messy situations into clear priorities, clear owners and clear reporting.
• Discretion and judgement: You handle sensitive information carefully and know when to escale.
• Exceptional grit and self‑direction: You're a self-starter with a founder mentality. No hurdle is too big.
• Fluent English

What will make you stand out

• 3+ years in operations, product or risk, ideally in a regulated business.
• Experience in fintech, neobanking or a fast-growing consumer app.
• Hands‑on experience running company‑wide device, identity or access tooling.
• Exposure to audit or certification frameworks (e.g. ISO 27001, SOC 2, DORA).
• You have a founder mentality

What you'll get

• Competitive salary
• Stock options
• The best tech for your job
• 25 days paid holiday (excl. bank holidays)