It Am Support Sr. Specialist Scm

Yazaki North America, Inc.; Viseu; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Yazaki North America, Inc. is seeking an IT AM Support Specialist SCM for our plant in Portugal. The role focuses on IT asset management, service design and smooth transitions of IT solutions, coordinating with developers and external consultants to ensure successful deployments.

The position requires coordinating testing with key users, maintaining documentation, and delivering training. You will provide 2nd/3rd line ITAM support and, when necessary, 24/7 on-call coverage, with readiness to

Qualifications

• Degree required in business administration and IT.
• Strong knowledge of SAP MM/WM/HU, SD/PP, ABAP.
• Familiar with ITIL, project management.
• Knowledge of EDI standards (VDA, EDIFACT).
• Excellent English communication skills.

Responsabilités

• Service design and service transition for IT solutions.
• Coordinate and lead developers/consultants; ensure testing and quality assurance.
• Act as project/change lead with scope, time and budget accountability.
• Create and maintain documentation; share knowledge via training materials.
• Provide 2nd/3rd level ITAM support and 24/7 on-duty coverage where needed.
• Travel to support activities as required.

Connaissances

English fluency

Project management

ITIL knowledge

Master data management

ABAP basics

Teamwork

Travel availability

Formation

Bachelor's degree in Business Administration

Information Technology

Outils

SAP MM

SAP WM

SAP HU

SD

PP

ABAP

EDI standards

Description du poste

Select how often (in days) to receive an alert: Job Function :CFO_IT Job Discipline : Job Family :Applications Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT AM Support Specialist SCM in our plant in [[location]]. Responsibilities

Responsibilities

• Service Design and Service Transition: Task can occur in following main activity clusters: Service Design: Create blueprint or specification for an IT solution. Service Transition: Build new IT solution (e.G. customizing and developments) triggered by Incidents, Changes, Problems or Projects.
• Coordinate and steer others (developers, external/internal consultants) within area of responsibility (e.G. work package, function etc.). Align with requester (e.g. key user) for testing and quality assurance, support of deployment and provide proper documentation. In case of being a Project or Change Lead (= overall responsible) ensure proper handling of scope, quality, time and budget.
• Do inform the assigned Change Manager about progress and status according to IT-AM framework; update Service Now in time (e.g. status reports) in given times as agreed within the IT-AM. Communicate and align with requester and stakeholder as overall contact person, use escalation procedure in case of disagreements. Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented. Support in review a changed / new documentation.
• Create a documentation if needed and ensure that this stored on a central storage as defined. Train other persons in the area (primarily IT knowledge transfer; business trainings are possible on request if useful) and ensure creating / usage of proper training material. Ensure clear communication to other colleagues that SME on defined area is available. Provides continuous improvements in the particular area of expertise and actively push those ideas to the IT organization up to getting a decision on further steps as implementation.
• Service Operations 2nd and 3rd level support of service operations for Incidents and Problems Take over 24/7 on-duty support where needed (in alignment with SOM Requirements
• Degree in Business Administration and Information Technology Business process automotive Proficient Knowledge in SAP Materials management, SAP Warehouse management, SAP Handling unit management, Basic knowledge in SD and PP, ABAP, ITIL knowledge, Project Management capabilities, Master Data Management Knowledge of communication protocols, EDI standards (VDA, EDIFACT) and its message segments structure.
• Fluency in written and spoken English Dynamism, resilience, and self-discipline Teamworking Availability to travel

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.