Infrastructure Operations Engineer

NexGen Cloud Ltd.; Portugal; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Annual discretionary bonus

25 days of holiday

Flexible remote or hybrid work

Ownership and autonomy

Career progression opportunities

Collaborative, international culture

Job summary

NexGen Cloud seeks an Infrastructure Operations Engineer to own OpenStack and Kubernetes environments, deploying and operating platform infrastructure for GPU workloads. You will push for reliability, security, and performance improvements across globally distributed environments.

The role emphasizes not just maintenance but end-to-end ownership, collaboration with cross-functional teams, and a willingness to travel to ensure optimal infrastructure and customer experience.

Qualifications

• Extensive hands-on Linux systems administration skills.
• Experience building servers, racks, and commissioning hardware on-site.
• Hands-on data centre experience, including hardware installation and maintenance.
• Willingness and ability to travel to Quebec sites as required.
• Solid understanding of networking and storage systems.

Responsibilities

• Own the design, deployment, and operation of OpenStack and Kubernetes environments for GPU workloads.
• Build and improve infrastructure using infrastructure-as-code and GitOps practices.
• Optimize GPU workload scheduling and implement monitoring, logging, and alerting for platform stability.
• Lead incident response and drive reliability improvements across the platform.
• Maintain security controls across infrastructure and container layers (RBAC, network policies, tenant isolation).
• Collaborate with Platform, DevOps, AI, Product, and Support teams to align infrastructure with customer and platform requirements.

Skills

Linux systems administration

Hardware installation & maintenance

Data center operations

Networking basics

Willingness to travel (Quebec sites)

Tools

OpenStack

Kubernetes

Job description

NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature.

We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practice what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like.

THE ROLE: Infrastructure Operations Engineer

This role exists because our platform is scaling quickly — and complexity comes with it. As we expand our OpenStack and Kubernetes environments globally, we need engineers who can take real ownership of how the platform is designed, operated, and improved. You'll have direct ownership over business-critical infrastructure that impacts performance, reliability, and customer experience.

This is not a maintenance role. If you like solving hard problems, owning systems end-to-end, and seeing the impact of your work immediately — you'll enjoy this.

WHAT YOU'LL BE DOING:

Rather than a long checklist, here's what success in this role looks like:

• Own the design, deployment, and operation of OpenStack and Kubernetes environments — ensuring platform performance, scalability, and resilience for GPU workloads
• Build and improve infrastructure using infrastructure-as-code and GitOps practices, driving automation across provisioning, deployment, and operational workflows
• Optimise GPU workload scheduling using Kubernetes and NVIDIA tooling, and implement monitoring, logging, and alerting to ensure platform stability
• Lead incident response and drive continuous improvement of reliability across the platform
• Maintain strong security controls across infrastructure and container layers — RBAC, network policies, and tenant isolation
• Work closely with Platform, DevOps, AI, Product, and Support teams to align infrastructure capabilities with customer and platform requirements

ABOUT YOU:

We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following:

• Extensive hands-on Linux systems administration skills and knowledge — genuine depth, not surface-level familiarity
• Strong, proven experience building servers and racks — you've physically assembled, cabled, and commissioned hardware, not just specified or overseen it
• Direct hands-on experience physically working in data centres — you've personally stacked and racked hardware on-site
• A willingness and ability to travel to Quebec sites as required
• A solid understanding of networking and storage systems

Nice to Have

• Experience installing, racking, and configuring GPU hardware specifically, ideally including NVIDIA platforms
• Production experience running OpenStack and/or Kubernetes at scale
• Experience with infrastructure automation, CI/CD, and Git-based workflows
• Broader exposure to HPC or large-scale compute environments
• Contributions to open-source projects

WHAT WE OFFER:

• Competitive salary and annual discretionary bonus scheme
• 25 days of holiday, plus public holidays
• Flexible working arrangements (remote or hybrid, depending on role and location)
• Real ownership and autonomy, with the trust to take initiative and experiment
• The opportunity to make a visible, meaningful impact as we scale
• Clear career progression and growth opportunities in a fast-growing company
• A collaborative, international culture built on trust, transparency, and ownership
• The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues

MORE INFORMATION

Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.