Incident Manager - Hybrid, Global Projects & Growth

Capgemini; Lisboa; Híbrido; EUR 28 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Training & certifications

Health and life insurance

Referral bonuses

Office locations

Resumo da oferta

Capgemini in Portugal seeks a network-focused professional to review configurations, perform checks, and generate TopN reports across diverse vendor environments. The role emphasizes hands-on work with IP networks and ITSM tooling.

Hybrid work arrangement is offered, with opportunities to engage in national and international projects and to grow within Capgemini's global engineering community.

Qualificações

• Knowledge of IP networks and concepts.
• Experience with multiple vendors (Juniper, Cisco, Fortinet).
• Familiarity with BMC Remedy ITSM for CRs/INC management; other tools like SolarWinds, Sevone, MobaXterm.

Responsabilidades

• Review configuration MOPs to ensure there are no errors or conflicts.
• Apply on different vendors and environments (CLI/GUI).
• Perform Pre/Post checks.
• Perform TopN reports for different network topics.

Conhecimentos

IP networking

Vendor tech experience

Office tools

Ferramentas

Remedy ITSM

SolarWinds

SevOne

MobaXterm

Outlook

Excel

OneNote

Descrição da oferta de emprego

Capgemini in Portugal seeks a network-focused professional to review configurations, perform checks, and generate TopN reports across diverse vendor environments. The role emphasizes hands-on work with IP networks and ITSM tooling.

Hybrid work arrangement is offered, with opportunities to engage in national and international projects and to grow within Capgemini's global engineering community.