Hybrid Collections Specialist – Global Payments & Accounts

Adecco Recursos Humanos; Lisboa; Híbrido; EUR 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

40h/week

08:00–17:00 schedule

Meal allowance 9.60/day

Resumo da oferta

Adecco Recursos Humanos is hiring a Collections Agent in hybrid mode for Miraflores, Algés. You will manage an international client portfolio, ensure timely payments, and handle inquiries with a customer-focused approach.

Requirements include English fluency (C1), strong Excel and SAP skills, 3 years in cash collection or similar roles, and solid finance knowledge with meticulous attention to detail. The role offers a hybrid schedule, 40 hours per week, and a base salary around 1,200 EUR plus

Qualificações

• Fluency in English (C1).
• Strong Excel and SAP skills.
• 3 years of experience in cash collection or similar roles (SSC experience is a plus).
• Solid finance knowledge and high attention to detail.

Responsabilidades

• Manage an international portfolio of clients and ensure timely payments.
• Follow up on overdue accounts and resolve payment issues.
• Handle customer complaints and route them to the right teams.
• Retrieve missing accounting information by phone and email.
• Negotiate with tact and reinforce company policies.
• Keep accurate records of interactions and issues.
• Spot problems in customer accounts and suggest solutions.
• Build solid relationships with internal teams (SSC & subsidiaries) and external clients.

Conhecimentos

English (C1)

Excel

SAP

Ferramentas

Excel

SAP

Descrição da oferta de emprego

Adecco Recursos Humanos is hiring a Collections Agent in hybrid mode for Miraflores, Algés. You will manage an international client portfolio, ensure timely payments, and handle inquiries with a customer-focused approach.

Requirements include English fluency (C1), strong Excel and SAP skills, 3 years in cash collection or similar roles, and solid finance knowledge with meticulous attention to detail. The role offers a hybrid schedule, 40 hours per week, and a base salary around 1,200 EUR plus