Hybrid Application Support Engineer | Porto | 3–5 yrs

KCS IT; Porto; Ibrido; EUR 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

KCS IT in Porto is seeking an Application Support Engineer with 3–5 years of experience to join our hybrid team. You will support production applications, manage incidents, monitor systems and help deployments.

English fluency is mandatory; a Bachelor in Information Systems is required. This mid-level role offers 2 days per week on-site in Porto within a diverse, merit-driven environment.

Competenze

• Bachelor in Information Systems or related field.
• 3–5 years in Application Support or Production Support.
• Experience supporting production-critical applications.
• Strong incident management, troubleshooting and root cause analysis.
• Experience with application monitoring and log analysis.
• Knowledge of SQL and database operations.
• Experience with batch processing, scheduled jobs and file transfers.
• Experience managing releases and deployments.
• Knowledge of scripting and automation (Python, Shell or PowerShell).
• Experience providing technical and functional support to business users.
• Good communication and stakeholder collaboration.
• Fluency in English (written and spoken) - Mandatory.

Conoscenze

Incident management

Troubleshooting

Root cause analysis

Application monitoring

Log analysis

Batch processing

Python

Shell scripting

PowerShell

SQL

Database operations

Formazione

Bachelor in Information Systems

Strumenti

Python

PowerShell

Shell scripting

Descrizione del lavoro

KCS IT in Porto is seeking an Application Support Engineer with 3–5 years of experience to join our hybrid team. You will support production applications, manage incidents, monitor systems and help deployments.

English fluency is mandatory; a Bachelor in Information Systems is required. This mid-level role offers 2 days per week on-site in Porto within a diverse, merit-driven environment.