Hungarian-Speaking Customer Support Representative

CloserHire; Lisboa; Presencial; EUR 11 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complexity bonus €45

Health insurance

Meal allowance €7.63/day

Welcome bonus €1,000 paid over 12 mos

Resumo da oferta

CloserHire in Lisbon is seeking an on-site Customer Support professional to assist users via inbound and outbound calls and resolve e-commerce platform issues. This role requires native Hungarian with strong English skills and the ability to work in a fast-paced BPO environment with rotating shifts.

The position starts 3 Sept and offers relocation support for candidates moving from abroad, plus a €45 complexity bonus, health insurance, and meal allowance.

Qualificações

• Native/Fluent Hungarian and good English (B2+)
• Comfortable handling inbound and outbound calls
• Ability to investigate and resolve customer/order-related issues
• Comfortable working in fast-paced BPO environment with rotational shifts
• Computer literate with ability to learn systems quickly

Responsabilidades

• Handle inbound and outbound calls to assist users on the e-commerce platform.
• Investigate and resolve order-related issues and customer inquiries.
• Provide on-site customer support in a fast-paced BPO setting with rotating shifts.

Conhecimentos

Hungarian native

English (B2+)

Call center experience

Issue resolution

BPO environment

Descrição da oferta de emprego

An on-site Customer Support role with the employer in Lisbon supporting the e-commerce support project project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment.6-month contract with rotational Monday-Sunday shifts and relocation support available for candidates moving from abroad.The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked for a global social media platform, regardless of LOB, BPO, or country.

• Location: Lisbon, Portugal
• Language: Hungarian + English
• Work model: On-site
• Start: 3 Sept

Your Profile

• Native/Fluent Hungarian and good English (B2+)
• Comfortable handling inbound and outbound callsAbility to investigate and resolve customer/order-related issues
• Comfortable working in fast-paced BPO environment with rotational shifts
• Computer literate with ability to learn systems quickly

What Is Offered

• Complexity bonus of €45
• Health insurance
• Meal allowance 7.63€ /day
• We are offering a 1000€ Welcome Bonus only till end of September. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment.

Relocation

• Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.