HR Business Partner - International Experience

COREcruitment; Almada; Hybrid; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid work model

Private medical insurance

Fitness & mental health programs

Employee discounts

Job summary

COREcruitment Ltd is seeking an HR Business Partner for the hospitality sector with international exposure. You will partner with venue leaders, drive employee relations, and align workforce planning with operations across multi-site venues.

You will balance strategic HR initiatives with hands-on advisory work, guiding managers on performance, compliance, and talent development while collaborating with legal, finance, and operations teams.

Qualifications

• 5+ years HR Generalist or HRBP experience in hospitality, retail, or leisure sectors.
• Deep knowledge of Portuguese Labor Legislation and compliance.
• Proven track record managing end-to-end employee relations and disciplinary frameworks.
• Proficient with modern HRIS platforms and HR analytics/AI tools for workforce insights.
• Fluency in English and Portuguese, written and spoken.

Responsibilities

• Provide strategic and practical HR support to site managers and operations leadership.
• Manage end-to-end employee relations, including grievances and disciplinary actions with compliant processes.
• Collaborate on headcount budgeting, seasonal staffing, succession planning, and skills gaps analysis.
• Ensure compliance with Portuguese labor law and update policies as required.
• Lead performance evaluation frameworks and leadership development initiatives.
• Contribute to group HR projects, OKRs, and culture surveys.

Skills

HRBP experience

Employee relations

HR analytics

Portuguese labour law

English language

Tools

HRIS systems

AI tools for HR

Job description

Job Title: HR Business Partner - International Experience (hospitality sector)
Location: Lisbon
Salary: up to €40.000 gross per year
Start date: ASAP

On behalf of a dynamic, rapidly expanding European hospitality group, we are seeking an experienced InternationalHR Business Partner. Our client is built on a culture of inclusivity, exceptional culinary service, and vibrant workplace energy. They are seeking a grounded, hands-on HR professional to partner closely with operational leadership across their multi-site venues.

As HR Business Partner, you will act as the key strategic and operational People contact for site managers, operations leadership, and head chefs. Balancing high-level workforce strategy with hands-on advisory work, you will guide site leaders through employee relations, compliance, performance frameworks, and talent planning.

This role reports directly to the Head of People and requires someone who can build immediate credibility on the restaurant floor, handle sensitive employee matters with poise, and collaborate effectively with legal, finance, and operations teams.

Key Responsibilities:

• Operational Business Partnering: Serve as the primary HR advisor for venue leaders; coach managers on feedback delivery, leadership, and proactive team climate management.
• Employee Relations (ER): Manage end-to-end ER cases, including grievance procedures, disciplinary actions, performance improvement plans, and terminations with complete legal compliance and fair investigation.
• Strategic Planning & Workforce Alignment: Collaborate with Operations and Finance on headcount budgeting, seasonal staffing scalability, succession planning, and skills gap analysis.
• Compliance & Labor Law: Maintain strict adherence to Portuguese Labor Law, manage updates to internal policies, and liaise with external legal advisors as required.
• Data & AI Analytics: Utilize HRIS data, engagement metrics, and modern AI tools to identify operational trends, mitigate turnover, and support data-backed decisions.
• Organizational Change & Growth: Support management and teams through venue launches, restructures, policy rollouts, and multi-market expansions.
• Compensation & Benefits: Oversee job classifications and salary benchmarking for operational roles; coordinate with Finance and Payroll regarding contractual adjustments and exit settlements.
• Performance & Leadership Development: Oversee performance evaluation frameworks for venue management, supporting leadership onboarding and continuous manager training.
• Strategic People Projects: Contribute to group-wide HR initiatives, including OKR frameworks, employee engagement initiatives, and culture surveys.

Key Requirements:

• Experience: 5+ years of progressive HR Generalist or HRBP experience specifically within the hospitality, retail, or leisure sectors.
• Legal Expertise: Deep working knowledge of Portuguese Labor Legislation and compliance standards.
• ER Leadership: Proven track record of independently managing end-to-end employee relations and disciplinary frameworks.
• Technical Savvy: Proficient with modern HRIS platforms and an aptitude for leveraging HR analytics and AI tools for workforce insights.
• Languages: Full professional fluency in both written and spoken English and Portuguese.
• Interpersonal Approach: Pragmatic, communicative, and resilient, with strong operator credibility and a direct advice-giving style.

Desirable (Plus):

• Experience establishing HR operations, entities, or compliance frameworks in new international markets.

What's on Offer

Our client offers a competitive salary and a modern, people-focused work environment, including:

• Flexible Working: A hybrid office/remote model, supplemented by a generous work-from-abroad policy allowance each year.
• Prime Work Environment: Modern Lisbon office facilities, including a private terrace, refreshments, and collaborative workspaces.
• Comprehensive Healthcare: Private medical insurance following probation.
• Wellness & Social Benefits: Subsidized fitness classes, mental health support programs, team activities, and employee discounts across group venues.

Job Title: HR Business Partner - International Experience (hospitality sector)
Location: Lisbon
Salary: up to €40.000 gross per year
Start date: ASAP