Hebrew Speaking Content Moderator

Ignite; Lisboa; Teletrabalho; EUR 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Training

Remote Flexibility

Multicultural Environment

Career Growth

Resumo da oferta

Ignite is seeking Hebrew-speaking Content Moderators to join a fully remote team based in Portugal. You will review Hebrew content, enforce guidelines, and resolve safety issues while documenting decisions in internal systems. Training is provided to support your success.

Work is 100% remote from Portugal with full hardware delivery and onboarding support. The role emphasizes accuracy, efficiency, and collaboration within a multicultural environment.

Qualificações

• Must be based in Portugal with EU citizenship or a valid Portuguese Residency Card.
• Fluent Hebrew (written and spoken) and solid English (B2) for training and collaboration.
• Able to work rotating shifts (5 days a week, 8 hours) from home.
• Comfortable using computers and learning internal software applications.
• Previous experience in content moderation or customer service is a plus, training provided.

Responsabilidades

• Review user-generated content in Hebrew to ensure alignment with guidelines and policies.
• Identify and resolve safety concerns and policy questions with sound judgment.
• Document reviews and decisions accurately in internal systems.
• Aim to meet and exceed accuracy, response time and quality targets.

Conhecimentos

Hebrew fluency

English (B2)

Analytical skills

Attention to detail

Problem solving

Descrição da oferta de emprego

This role is fully remote within Portugal only.

Are you fluent in Hebrew and looking to advance your career from anywhere in Portugal? We are seeking enthusiastic Hebrew-Speaking Content Moderators to join our international team on a fully remote basis. In this role, you will be supporting a world-leading platform, helping its global community of users enjoy a safe, seamless digital experience while maintaining online environment standards.

What You Will Do (Key Responsibilities)

As a Content Moderator, you will play a crucial role in maintaining platform safety, ensuring appropriate platform guidelines and policies are upheld across all digital channels. Your daily tasks will include:

• Content Review & Policy Enforcement: Review user-generated content in Hebrew to ensure alignment with platform guidelines, safety policies, and best practices, maintaining a healthy and respectful online environment.
• Problem Solving: Identify and resolve safety concerns, flagged content issues, account access requests, and complex technical policy questions with fairness and sound judgment.
• Data Accuracy: Document and log reviews and administrative decisions accurately in our internal systems to keep operational workflows smooth and well-documented.
• Quality & Metrics: Strive to consistently meet and exceed individual and team performance targets, such as accuracy benchmarks, response efficiency, and quality guidelines.

What We Are Looking For (Requirements)

To be successful in this role, you must meet the following criteria:

• Location & Work Status: Must be strictly based in Portugal. You must hold EU citizenship OR a valid Portuguese Residency Card (Título de Residência). Please note: Visa sponsorship and relocation packages are not available for this role.
• Language Skills: Fluent level of Hebrew (both written and spoken) AND a solid B2 level of English to navigate training, internal systems, and communicate effectively with international colleagues.
• Adaptability: Ability to work rotative shifts (5 days a week, 8 hours a day) from your dedicated home office environment.
• Tech Savviness: Comfortable using computers, navigating multiple browser tabs simultaneously, and learning new internal software applications quickly.
• Soft Skills: Strong analytical skills, exceptional attention to detail, sound judgment, active listening, and a proactive mindset toward problem-solving.
• Prior Experience: Previous experience in content moderation, customer service, or online operations is nice to have, but not mandatory. We provide comprehensive, fully paid training to set you up for success!

Salary & Package

• Salary: EUR 1,767 gross per month (paid over 12 months).
• Work Setup: 100% remote working environment within Portugal.
• Hardware: All required hardware and work equipment will be delivered directly to your address in Portugal.

What We Offer (Perks & Benefits)

• Paid Training: Complete, professional onboarding and virtual training program to teach you everything you need to know about internal policies, systems, and workflow best practices.
• Remote Flexibility: Work comfortably from your home anywhere in Portugal without the hassle of a daily commute.
• Multicultural Environment: Work alongside peers from all over the world in a highly collaborative, inclusive, and diverse virtual network.
• Career Growth: Clear paths for internal promotion into quality assurance, team management, specialized policy moderation, or training roles.