Hebrew Social Media Content Moderator

Ersilia; Setúbal; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

22 days of holiday

Private health insurance

Yearly flight home sponsored

Relocation support with flight costs

Free Portuguese classes

Temporary contract 12 months, possible

Training compensation ~50% (15 working

Water sport activities & trekking

Resumo da oferta

Ersilia in Lisbon is seeking Social Media Content Moderators to join our outsourcing teams and support a major social media platform in the Hebrew market. You will review reported content and ads, investigate violations, and ensure compliance with legal standards and platform policies in Hebrew and English.

The role requires Hebrew at C1 level and English at B2 level, with the ability to thrive in a dynamic, structured team environment.

Qualificações

• Hebrew language proficiency at C1 level.
• English proficiency at B2 level.
• Ability to thrive in a dynamic, team-focused, structured environment.
• Ability to make decisions based on rules and policies.
• Passion for helping others achieve results.
• Ability to handle potentially stressful situations.

Responsabilidades

• Reviewing Reported Content to ensure compliance with Hebrew and English policies.
• Assessing Ads for regulatory compliance and appropriateness.
• Investigating violations using internal tools and documenting findings.
• Maintaining compliance with platform guidelines and laws.
• Documenting moderation activities and preparing reports on findings.
• Collaborating with legal and compliance teams to resolve issues.

Conhecimentos

Hebrew C1

English B2

Team player

Decision making

Stress management

Customer focus

Descrição da oferta de emprego

We're working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Hebrew market.

Your Role

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Hebrew and English.
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.

Your Qualifications

• C1 of Hebrew
• B2 level of English
• The ability to thrive in a dynamic, team-focused and structured environment
• An ability to make decision based on rules and policies
• A passion for helping others achieve results
• An ability to handle potentially stressful situations.

The Offer

• 22 days of holiday
• Private health insurance
• Yearly flight home sponsored
• Relocation support with flight costs reimbursement and a room
• Support of employees experienced in helping relocating colleagues
• Free Portuguese classes
• Temporary contract for 12 months, Permanent after 2 years.
• Training compensation about 50% - around 15 working days
• After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
• Water sport activities, soft trekking and more
• A dynamic and creative team with positive and friendly atmosphere