Hebrew Ad Support Specialist — On-site Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Private health insurance

Local language classes

Job summary

Cross Border Talents seeks an Advertisers Support Representative in Lisbon to assist SMBs using our client's digital advertising services. You will handle Hebrew and English inquiries via chat, email and phone, providing pre-sales and post-sales support for self‑service products.

The role is on-site, paying total gross monthly compensation of €1,767.50, with a 15‑day training period and benefits including private health insurance and language classes.

Qualifications

• Excellent written and spoken Hebrew (C1 level).
• Good command of English.
• Empathetic and helpful approach.
• Strong team-player attitude.
• Ability to learn quickly and adapt to new processes and tools.

Responsibilities

• Support SMBs with enquiries related to digital advertising products, tools and campaigns.
• Provide customer support in Hebrew and English via chat, email and phone.
• Deliver pre-sales and post-sales support for self-service advertising products.
• Guide users on products to improve the customer experience.
• Follow up on email enquiries through outbound calls and phone support when needed.

Skills

Hebrew (C1)

English (Good)

Empathy

Team player

Interpersonal skills

De-escalation

Confidential information handling

Learning agility

Job description

Cross Border Talents seeks an Advertisers Support Representative in Lisbon to assist SMBs using our client's digital advertising services. You will handle Hebrew and English inquiries via chat, email and phone, providing pre-sales and post-sales support for self‑service products.

The role is on-site, paying total gross monthly compensation of €1,767.50, with a 15‑day training period and benefits including private health insurance and language classes.