Guest Tech Network Engineer

Nonius; Maia; Híbrido; EUR 40 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Staff kitchen with free beverages

Resumo da oferta

Nonius is seeking a Network Engineer for a full-time, on-site role based in Maia, Portugal. You will deliver high‑level L2 network troubleshooting, cloud controller management, and end‑to‑end project execution while coordinating field technicians and subcontractors.

Responsibilities include technical consulting, guidance to junior engineers, and producing detailed reports for smooth handovers. Strong English communication is required.

Qualificações

• Bachelor’s degree in a related field.
• Experience designing secure networks for IPTV/VoIP/CCTV/Guest Wi‑Fi.
• Deployment and troubleshooting across routing, switching, VoIP, and wireless.
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, QoS and security policies.
• Experience with Cloud platforms and virtualization.
• Ability to train junior engineers and deliver formal reports.
• Proficient English communication.

Responsabilidades

• Technical Consulting
• Project Execution: Lead end-to-end project planning and coordinate field technicians and subcontractors to complete work orders smoothly.
• Technical Guidance: Provide expert guidance, train junior engineers, and deliver thorough technical reports to ensure clean project handovers.
• Process Excellence: Adhere to consultancy standards to maintain quality and drive high customer satisfaction.
• Customer Support
• L2 Operations: Handle shift tickets, complex escalations, and customer calls using product expertise while validating technical reports from the projects team.
• Support Coordination: Create preventive maintenance guidelines/scripts and direct field technicians during on-site interventions.
• NOC Compliance: Follow NOC Work Instructions and propose process optimizations to boost productivity and customer satisfaction.

Conhecimentos

English communication

Problem solving

Adaptability

AI & innovation

Interpersonal skills

Formação académica

Bachelor's degree in Computer/Telecom/Network engineering or related field

Ferramentas

Cisco certifications

Juniper certifications

Fortinet certifications

Cloud Network Controllers

Cloud Wi‑Fi platforms

Descrição da oferta de emprego

Nonius is seeking a Network Engineer for a full-time, on-site role based in Maia, Portugal. You will deliver high‑level L2 network troubleshooting, cloud controller management, and end‑to‑end project execution while coordinating field technicians and subcontractors.

Responsibilities include technical consulting, guidance to junior engineers, and producing detailed reports for smooth handovers. Strong English communication is required.