Guest Experience Ambassador, Front Office (Flexible Hours)

Hesperia group; Faro; Presencial; EUR 11 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Staff discounts

Canteen access

Resumo da oferta

Tivoli Hotels & Resorts, located in Faro, Portugal, seeks a Receptionist to ensure an exceptional guest experience from arrival to departure. The role covers check-in/out, room allocation, and flawless customer service aligned with the hotel’s standards.

Requirements include Front Office experience, a Hotel Management qualification, fluency in the local language, and strong English. Proactive, sales-minded individuals will thrive in this dynamic environment.

Qualificações

• Experience in Front Office within a hotel.
• Fluent in the local language and high level of English.
• Degree or diploma in Hotel Management or equivalent.

Responsabilidades

• Welcome and complete check-in for guests and groups.
• Manage room allocation with relevant departments.
• Communicate guest requests and follow up with departments.

Conhecimentos

Front Office experience

Fluent local language

English proficiency

Formação académica

Hotel Management degree

Ferramentas

Microsoft Office

TMS

Front Office systems

Descrição da oferta de emprego

Tivoli Hotels & Resorts, located in Faro, Portugal, seeks a Receptionist to ensure an exceptional guest experience from arrival to departure. The role covers check-in/out, room allocation, and flawless customer service aligned with the hotel’s standards.

Requirements include Front Office experience, a Hotel Management qualification, fluency in the local language, and strong English. Proactive, sales-minded individuals will thrive in this dynamic environment.