Global Order Management Lead — Hybrid/Remote

Randstad Portugal; Lisboa; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Permanent contract

Hybrid work

Health insurance

Life insurance

Meal allowance

Birthday off

Job summary

Randstad Portugal is seeking a proactive Order Management Team Lead within our Global Business Services to ensure end-to-end order processing and KPI tracking across worldwide customer operations.

You will coach the team, partner with SAP/ERP systems, and coordinate with internal and external stakeholders to design scalable processes in an international, people-centered culture. Hybrid work and competitive benefits are offered.

Qualifications

• Experience leading an Order Management team or similar.
• Familiarity with Order-to-Cash processes and KPIs.
• Strong stakeholder management and process-improvement mindset.
• Proficiency with SAP or other ERP systems.

Responsibilities

• Lead and support an Order Management team to ensure end-to-end order processing.
• Manage team performance, KPIs, and service quality across global operations.
• Coach and develop team members and act as a liaison between business and operations.

Skills

Order Management

O2C

Supply Chain

Team Leadership

Stakeholder Management

SAP

Tools

SAP

ERP systems

Job description

Randstad Portugal is seeking a proactive Order Management Team Lead within our Global Business Services to ensure end-to-end order processing and KPI tracking across worldwide customer operations.

You will coach the team, partner with SAP/ERP systems, and coordinate with internal and external stakeholders to design scalable processes in an international, people-centered culture. Hybrid work and competitive benefits are offered.