Global Network Optimization Lead

1global; Lisboa; Híbrido; EUR 120 000 - 180 000; Tempo integral

Resumo da oferta

1GLOBAL is seeking a Head of Network Optimization to establish and lead a new function reporting to the CTO. The role drives performance, reliability, and continuous improvement across our mobile network and services across multiple markets.

You will define monitoring strategies, KPIs, and processes to detect issues early, guide incident responses, and implement long-term corrective actions to strengthen service quality at scale.

Qualificações

• Strong understanding of mobile network architectures across 2G/3G/4G/5G.
• Solid MVNO knowledge including roaming environments and regulatory aspects.
• Experience with LTE, 5G, IMS, VoLTE, VoWiFi.

Responsabilidades

• Monitor and report network KPIs to identify bottlenecks and improve service quality.
• Lead the resolution of complex incidents and major service outages across core network domains.
• Contribute to solution architecture from an operational perspective focusing on reliability and maintainability.
• Manage, coach, and develop the Network Optimization team to foster continuous improvement.
• Own the Root Cause Analysis process and ensure corrective/preventive actions are tracked and completed.
• Define, implement and improve processes related to vendor management and operational governance.
• Develop and maintain procedures, recovery plans, and best practices for network/service restoration.
• Oversee deployment and integration of new core network elements and software upgrades.
• Execute traffic management to protect performance during planned/unplanned events.
• Maintain an on-call 24/7 rota covering the defined network scope.

Conhecimentos

Mobile networks

MVNO architectures

Network performance

Cloud-native

Automation

Formação académica

Bachelor's degree in Telecommunications Engineering or related field

Descrição da oferta de emprego

1GLOBAL is seeking a Head of Network Optimization to establish and lead a new function reporting to the CTO. The role drives performance, reliability, and continuous improvement across our mobile network and services across multiple markets.

You will define monitoring strategies, KPIs, and processes to detect issues early, guide incident responses, and implement long-term corrective actions to strengthen service quality at scale.