IP Links Delivery Manager

1GLOBAL; Lisboa; Presencial; EUR 60 000 - 82 000; Tempo integral

Resumo da oferta

1GLOBAL is seeking an IP Link Delivery Manager to own end-to-end IP connectivity delivery across our global infrastructure. You will coordinate carriers, validate link capacity and SLA, and work with engineering to translate requirements into concrete configurations.

The role requires experience in project coordination and strong communication with both technical and non-technical stakeholders, with a focus on reliable, scalable connectivity delivery.

Qualificações

• 2+ years of experience in project coordination, service delivery, or infrastructure/network operations roles.
• Working knowledge of IP networking fundamentals, including BGP and general routing concepts.
• Understanding of data-centers connectivity and link types (1G/10G/100G), including latency, redundancy, and failover.
• Proven ability to manage multiple parallel workstreams, timelines, and dependencies.
• Hands-on experience with ticketing and tracking systems, and documentation.
• Strong communication with technical and non-technical stakeholders.

Responsabilidades

• Own end-to-end delivery of IP links across DCI, transit and peering, tracking milestones from order to turn-up.
• Coordinate carrier interactions and verify services meet capacity, location and SLA.
• Translate link requirements into configurations with IP engineering and validate routing.
• Support testing windows and ensure handover to operations with complete documentation.
• Maintain delivery trackers, status reports, and capacity forecasts for planning.
• Assist in incident coordination and post-incident actions.

Conhecimentos

Project coordination

IP networking

BGP

Data-center connectivity

Multi-workstream management

Ticketing systems

Documentation

Descrição da oferta de emprego

About Us

1GLOBAL is a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform with its own owned and operated global mobile core network in 15 countries, fully fledged in-house developed eSIM technology, and an extensive portfolio of telecom licenses; 1GLOBAL operates as a fully regulated telecommunications provider across 43 countries worldwide.

The company serves many of the world’s leading banks, multinational enterprises, global retailers and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than 80 million people and devices globally, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.

1GLOBAL is a profitable, fast-growing business. With full-year revenues in 2025 exceeding US$200 million and profits of over US$25 million, we generate strong cash flows to fund our growth allowing us to continuously invest in infrastructure, platform innovation, and global expansion. In 2026 also the parent of the Lidl Group acquired a 10% interest in 1GLOBAL as part of a deal for Lidl to offer globally to its 180 million consumers communication services. Recent years have marked a defining phase in 1GLOBAL's journey, with major enterprise and mass-consumer client wins accelerating its evolution into a global mobile connectivity powerhouse, purpose-built to enable consumer brands to enter and succeed with their own aspirations to offer telecommunications services to their clients.

Founded in 2022 by experienced technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications. It operates as a fully regulated Mobile Virtual Network Operator (MVNO) in 15 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, its team of close to 550 experts across 16 countries is united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence.

About the Team

We are looking for an IP Link Delivery Manager to own the end-to-end delivery of IP connectivity across our global infrastructure. This role is responsible for planning, coordinating, and delivering high-capacity IP links (DCI, backbone, IX, transit) across multiple data centers and regions.

About the Role

• Delivery Coordination
  Own end-to-end delivery of IP links across DCI, transit and peering, and backbone connections, tracking milestones and dependencies from order through turn-up. Drive timely follow-ups with vendors and internal teams to keep delivery on schedule.
• Vendor & Carrier Interaction
  Act as the primary point of contact for carriers and providers through ordering, provisioning, and installation scheduling, tracking tickets and escalating delays where needed. Validate delivered services against agreed requirements for capacity, location, and SLA.
• Technical Coordination
  Work with IP/network engineering to translate link requirements into configurations and implementation plans. Support validation of basic routing (BGP sessions, reachability) and link status and performance checks.
• Implementation Support
  Coordinate testing windows and track Layer 1-3 validation steps during link turn-up activities. Ensure documentation is complete and services are formally handed over to operations.
• Reporting & Tracking
  Maintain delivery trackers and status reports with regular updates on timelines, risks, and blockers. Provide capacity tracking and basic forecasting inputs to support planning.
• Incident & Support Participation
  Assist in troubleshooting connectivity issues with vendors and support incident coordination when required. Track post-incident actions through to closure.

Must Have

• 2+ years of experience in project coordination, service delivery, or infrastructure/network operations roles.
• Working knowledge of IP networking fundamentals, including BGP and general routing concepts.
• Understanding of data-centers connectivity and link types (1G/10G/100G), including concepts such as latency, redundancy, and failover.
• Proven ability to manage multiple parallel workstreams, timelines, and dependencies without losing track of detail.
• Hands-on experience with ticketing and tracking systems, and comfort maintaining structured documentation.
• Ability to interpret basic monitoring tools, logs, and link status data to support validation and troubleshooting.
• Strong organizational and follow-up skills, with the persistence to chase vendors and internal teams to closure.
• Clear communication skills with both technical and non-technical stakeholders.

Nice to Have

• Exposure to telecom, ISP, or carrier environments and their ordering and provisioning processes.
• Experience in data-centers operations or coordinating on-site installation and turn-up activities.
• Prior experience interacting directly with vendors and carriers, including ticket escalation.
• Basic scripting or automation knowledge (e.g. Python, Bash) for reporting or tracking tasks

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.