Global IT & SaaS Support Engineer

Sensor Tower; Lisboa; Híbrido; EUR 36 000 - 54 000; Tempo integral

Resumo da oferta

Sensor Tower is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for our global staff. You will support IT systems, maintain licenses, and ensure security controls are respected within a SaaS-driven environment.

This role emphasizes service orientation, proactive problem solving, and collaboration with technical leaders to keep operations smooth and scalable. You will contribute to provisioning, deprovisioning, and user training while coordinating

Qualificações

• Operating system knowledge (Mac and Windows).
• Proficiency in scripting languages.
• Strong organizational and coordination abilities with close attention to detail.
• Experience with GSuite, cloud automation, MDM and other SaaS tools.
• Proficiency with installation/configuration of software and hardware (including network equipment and printers).
• Excellent communication skills for communicating with the business technology team, employees and other departments.

Responsabilidades

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
• Review new vendors and work on process improvements.
• Purchase and coordinate delivery of IT equipment & maintain asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate and communicate with technical leaders to ensure systems operate within security controls.
• Review project plans to plan and coordinate project activity.
• Train users on IT systems and provide technical support when issues arise.
• Assist with employee provisioning and deprovision.

Descrição da oferta de emprego

Sensor Tower is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for our global staff. You will support IT systems, maintain licenses, and ensure security controls are respected within a SaaS-driven environment.

This role emphasizes service orientation, proactive problem solving, and collaboration with technical leaders to keep operations smooth and scalable. You will contribute to provisioning, deprovisioning, and user training while coordinating