Business Technology Support Engineer

Sensor Tower; Lisboa; Presencial; EUR 30 000 - 42 000; Tempo integral

Resumo da oferta

Sensor Tower is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for our global staff. You thrive in a SaaS environment and deliver service-oriented support while enabling secure, scalable IT operations across the organization.

You will coordinate IT asset procurement, maintain SaaS licences, provide user training, and partner with tech leaders to enforce security controls and efficient workflows.

Qualificações

• Experience with corporate IT, info security and SOC II compliance.
• Ability to review vendors and drive process improvements.
• Experience purchasing and coordinating IT equipment delivery and asset inventory.
• Maintaining SaaS applications and licensing.
• Collaborating with technical leaders to ensure secure systems.
• Training users and providing IT support when issues arise.

Responsabilidades

• Develop and interpret policies for Corporate IT and SOC II compliance.
• Review new vendors and drive process improvements.
• Purchase and coordinate IT equipment delivery and keep asset inventory updated.
• Maintain SaaS applications and licensing.
• Collaborate with technical leaders to ensure systems meet security controls.
• Review project plans to schedule activity and track progress.
• Train users on IT systems and provide technical support when issues arise.
• Assist with employee provisioning and deprovisioning.

Conhecimentos

Mac & Windows

Scripting languages

Organization & coordination

GSuite

Cloud automation

MDM

SaaS tools

Software installation

Ferramentas

Network equipment

Printers

Descrição da oferta de emprego

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment.

About this role:

Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.

We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.

You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.

What You Will Focus On

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
• Review new vendors and work on process improvements.
• Purchase and coordinate delivery of IT equipment & maintain asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate and communicate with technical leaders to ensure systems operate within security controls.
• Review project plans to plan and coordinate project activity.
• Train users on IT systems and provide technical support when issues arise.
• Assist with employee provisioning and deprovision.

Skills We Are Interested In

• Operating system knowledge (Mac and Windows).
• Proficiency in scripting languages.
• Strong organizational and coordination abilities with close attention to detail.
• Experience with GSuite, cloud automation, MDM and other SaaS tools.
• Proficiency with installation/configuration of software and hardware (including network equipment and printers).
• Excellent communication skills for communicating with the business technology team, employees and other departments.