Global Dynamics 365 F&O Support Engineer ERP & Banking

Prime Nearshore; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Meal allowance

Flexible benefits

Resumo da oferta

Prime Nearshore is recruiting an ERP & Business Applications Support Engineer to join a major international project with Azqore. You will provide functional and technical L1–L3 support for Microsoft Dynamics 365 Finance & Operations, ensuring platform stability and high service quality.

After onboarding, you will extend support to Triskell, including basic configuration and user assistance, while collaborating with business users, technical teams, and external vendors.

Qualificações

• 3–5 years of ERP or business application support experience.
• Hands-on with Microsoft Dynamics 365 Finance & Operations.
• Experience in functional and technical application support.
• Strong incident, problem, change, and request management.
• Able to perform root cause analysis and collaborate with vendors.

Responsabilidades

• Provide L1–L3 support for Microsoft Dynamics 365 F&O and Triskell.
• Analyze, troubleshoot, and resolve ERP incidents.
• Perform root cause analysis and implement corrective actions.
• Manage requests, problems, changes; escalate to vendors as needed.
• Monitor platform performance and maintain documentation.
• Collaborate with business users and technical teams.

Conhecimentos

ERP support

Dynamics 365 F&O

Root cause analysis

Problem solving

English language

Ferramentas

Triskell

SQL

Microsoft technologies

IT service management tools

Descrição da oferta de emprego

Prime Nearshore is recruiting an ERP & Business Applications Support Engineer to join a major international project with Azqore. You will provide functional and technical L1–L3 support for Microsoft Dynamics 365 Finance & Operations, ensuring platform stability and high service quality.

After onboarding, you will extend support to Triskell, including basic configuration and user assistance, while collaborating with business users, technical teams, and external vendors.