Global Compliance Transformation Lead | AI-Enabled Services

Bosch; Lisboa; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work conditions

Hybrid work system

Health insurance

Training opportunities and certs

Career progression

Discounts with Bosch partners

Gym and wellness

Canteen

Job summary

Bosch is seeking a Global Compliance Inquiry Services and Transformation Lead in Lisbon to establish and scale a strategic global delivery capability within the Compliance organization. You will drive the transition to a scalable, globally governed service model and integrate Lisbon's team into the worldwide operating model.

You will lead workforce planning, stakeholder management, and the development of AI-enabled inquiry processing while ensuring compliance, quality, and sustainable growth

Qualifications

• Master's degree in Law, Business Law, Legal Studies, or comparable discipline; extra training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is a plus.
• Several years of experience in global service management, operating model design, or organizational transformation.
• Proven track record building, scaling, and governing service capabilities in international environments.
• Experience leading cross-functional transformation and establishing new teams in global operating models.
• Proven experience leading international teams including workforce planning, performance management, and talent development.
• Experience with AI-enabled service models and digital transformation is an advantage.

Responsibilities

• Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.
• Drive the transition from decentralized inquiry handling to a scalable global governance operations model.
• Lead the continued development and integration of the Lisbon-based team into the global operating model.
• Drive organizational transformation, service innovation and operational excellence across regions.
• Develop manual and AI-enabled inquiry processing capabilities while ensuring compliance, service quality and sustainable growth.
• Serve as disciplinary manager for the Lisbon-based team.
• Lead workforce planning, performance management, employee development and talent management.
• Build and scale newly created teams and organizational capabilities within a global environment.
• Establish the foundation for future expansion of Governance Operations.
• Contribute to long-term digital transformation of global Compliance function.
• Manage senior stakeholders and align global objectives with local requirements.

Skills

Global service management

Operating model design

Organizational transformation

International team leadership

AI-enabled services

Education

Master's degree in Law / Legal Studies

Job description

Bosch is seeking a Global Compliance Inquiry Services and Transformation Lead in Lisbon to establish and scale a strategic global delivery capability within the Compliance organization. You will drive the transition to a scalable, globally governed service model and integrate Lisbon's team into the worldwide operating model.

You will lead workforce planning, stakeholder management, and the development of AI-enabled inquiry processing while ensuring compliance, quality, and sustainable growth