Global Compliance Inquiry Services and Transformation Lead (f/m/div.)

Bosch Group; Lisboa; Vor Ort; EUR 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Health insurance

On-site medical clinic

Training opportunities and certific at/

Career progression

Employee discounts with Bosch

Gym access

Great public transport access

Zusammenfassung

Bosch Group in Lisbon seeks a Global Compliance Inquiry Services and Transformation Lead to establish and scale Compliance Inquiry Services as a strategic global delivery capability within Bosch’s Compliance organization.

You will drive the transition from decentralized inquiry handling to a scalable, globally governed service model, integrating the Lisbon-based team into the global operating model and leveraging AI-enabled solutions.

Qualifikationen

• Master’s degree in Law, Business Law, Legal Studies, or a comparable legal discipline.
• Additional training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is an advantage.

Aufgaben

• Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.
• Drive the transition from decentralized inquiry handling to a scalable global governance operations model.
• Lead the continued development and integration of the Lisbon-based team into the global operating model.
• Drive organizational transformation, service innovation and operational excellence across regions.
• Develop manual and AI-enabled inquiry processing capabilities while ensuring Compliance, service quality and sustainable growth.
• Serve as disciplinary manager for the employees within the Lisbon-based team.
• Lead workforce planning, performance management, employee development and talent management.
• Build and scale newly created teams and organizational capabilities within a global environment.
• Establish the foundation for the future expansion of Governance Operations.
• Contribute to the long-term digital transformation of the global Compliance function.
• Manage senior stakeholders and align global functional objectives with local organizational and people requirements.

Kenntnisse

Global service management

Operating model design

Organizational transformation

People leadership

International team leadership

Stakeholder management

AI-enabled services

Strategic operating model development

Ausbildung

Master’s degree in Law or related field

Training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development

Jobbeschreibung

Global Compliance Inquiry Services and Transformation Lead (f/m/div.)

• Full-time
• Legal Entity: Robert Bosch

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Your contribution to something big:

As Global Compliance Inquiry Services and Transformation Lead, you will establish and scale Compliance Inquiry Services as a strategic global delivery capability within Bosch’s global Compliance organization. You will drive the transition from decentralized inquiry handling to a scalable, globally governed service model, combining expert services with AI-enabled solutions.

• Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.
• Drive the transition from decentralized inquiry handling to a scalable global governance operations model.
• Lead the continued development and integration of the Lisbon-based team into the global operating model.
• Drive organizational transformation, service innovation and operational excellence across regions.
• Develop manual and AI-enabled inquiry processing capabilities while ensuring Compliance, service quality and sustainable growth.
• Serve as disciplinary manager for the employees within the Lisbon-based team.
• Lead workforce planning, performance management, employee development and talent management.
• Build and scale newly created teams and organizational capabilities within a global environment.
• Establish the foundation for the future expansion of Governance Operations.
• Contribute to the long-term digital transformation of the global Compliance function.
• Manage senior stakeholders and align global functional objectives with local organizational and people requirements.

What distinguishes you:

Education:Master’s degree in Law, Business Law, Legal Studies, or a comparable legal discipline. Additional training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is an advantage.

Experience

Several years of experience in global service management, operating model design, or organizational transformation.

Proven track record building, scaling, and governing business-critical service capabilities in an international environment.

Experience leading cross-functional transformation, organizational change, and the establishment/integration of new teams into global operating models.

Proven experience leading international teams, including workforce planning, performance management, employee development, and talent management.

Experience with AI-enabled service models and digital transformation is an advantage.

Know-how

Compliance Advisory and Governance; Case & Matter Management; Shared Services and Global Service Delivery.

Strategic Operating Model Development and Digital Transformation, including AI-enabled services.

People Leadership, Organizational Development, Workforce Planning, and Talent Development.

International Team Leadership.

Working Style & Methods

Strategic and business-oriented with strong execution and the ability to translate objectives into scalable capabilities and measurable outcomes.

Strong organizational, service-development, and operational excellence mindset.

Experienced in transformation, growth, and organizational change, balancing global standards with local requirements.

Comfortable operating in complex, international, and evolving environments.

Personality

Strong leadership, influencing, communication, and executive stakeholder management skills.

High professional credibility, integrity, sound judgment, ownership, and accountability.

People-oriented leader focused on development and growth.

Resilient, collaborative, pragmatic, and solution-oriented, with the ability to build trust and alignment across cultures, functions, and regions.

Open to new technologies and interested in shaping the future of Compliance services.

Languages:Fluent English is mandatory.

Please note that your application for this position may be subject to a Pre-Employment Screening (PES). The PES process must be carried out for particularly sensitive positions to reduce security risks. For more information about the procedure, please refer to this link . The PES process is subject to our privacy policies.

Exchange with colleagues around the world

Health insurance and medical office on site (general clinic)

Training opportunities (p.e., technical training, foreign languages training) & certifications

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch

Sports and health related activities (gym)

Great access to public transports

Success stories don´t just happen. They are made...