German Content Moderator – E‑commerce Safety & Compliance

Cross Border Talents; Maia; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Language bonus

Meal allowance

Health and life insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents in Porto is seeking a German Content Moderator to safeguard the online shopping experience. You will review product listings and user-generated content for policy compliance and cultural sensitivity, ensuring a safe marketplace for buyers and sellers worldwide.

The role requires German proficiency (C1/C2) and English (B2), EU citizenship or Portuguese residency, and at least one year of moderation experience.

Qualifications

• German language proficiency (C1/C2)
• English language proficiency (B2)
• EU citizenship or Portuguese residency
• At least 1 year of content moderation experience
• Strong analytical, leadership and communication abilities

Responsibilities

• Evaluate and monitor content to ensure it follows company policies, community rules, and applicable regulations
• Review user submissions with accuracy, cultural awareness, and fairness
• Maintain consistent quality while supporting platform safety for buyers and sellers
• Adapt to policy changes and shifting priorities, following established moderation workflows
• Identify and elevate sensitive or complex cases using internal procedures
• Stay informed on moderation best practices, product updates and industry standards

Skills

German language

English language

EU citizenship or Portuguese residency

Content moderation experience

Analytical skills

Leadership

Communication

Willingness to learn

Job description

Cross Border Talents in Porto is seeking a German Content Moderator to safeguard the online shopping experience. You will review product listings and user-generated content for policy compliance and cultural sensitivity, ensuring a safe marketplace for buyers and sellers worldwide.

The role requires German proficiency (C1/C2) and English (B2), EU citizenship or Portuguese residency, and at least one year of moderation experience.