German-Speaking Travel Agent in Lisbon | Customer Care

Speakit; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Yearly flight tickets to visit family

Accommodation with bills included

Performance bonuses

Meal allowance

Private health insurance

Multicultural work environment

Career progression opportunities

Resumo da oferta

A leading online travel company in Lisbon seeks a Travel Agent fluent in German to assist customers with bookings and inquiries. The role includes providing effective support for hotel reservations and addressing traveler concerns. Previous experience in customer service or the tourism sector is beneficial but not mandatory. Join a multicultural team and enjoy a variety of benefits, including a relocation package, shared accommodation, and private health insurance.

Qualificações

• Customer service experience is a plus, but not mandatory.
• Experience or education in Tourism is an advantage, but not obligatory.

Responsabilidades

• Provide quick and effective customer assistance with hotel bookings.
• Resolve inquiries regarding hotel overbooking and adjustments.
• Manage customer data and booking changes professionally.
• Care for customers of partner companies in the Expedia network.

Conhecimentos

Native or C2 level of German

Fluent level of English

Good listener

Excellent soft skills

Good team player

Ability to work under pressure

Descrição da oferta de emprego

A leading online travel company in Lisbon seeks a Travel Agent fluent in German to assist customers with bookings and inquiries. The role includes providing effective support for hotel reservations and addressing traveler concerns. Previous experience in customer service or the tourism sector is beneficial but not mandatory. Join a multicultural team and enjoy a variety of benefits, including a relocation package, shared accommodation, and private health insurance.