German-speaking Search Engine Tech Support – Lisbon (On-site)

JoB Training & Coaching; Lisboa; Presencial; EUR 20 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free flight

Airport pickup

Accommodation provided

Relocation assistance

Private health insurance

Paid training

Career development

Internal mobility

Wellness programs

Resumo da oferta

JoB Training & Coaching is seeking German-speaking professionals to join a on-site Search Engine Technical Customer Service team in Lisbon. You will support users, identify issues, resolve search-related problems, and escalate advanced cases while guiding customers through features.

The role requires strong English, problem-solving abilities and excellent communication. Rotating shifts and an international office environment are offered, with relocation support for candidates moving to Portugal.

Qualificações

• German-speaking with strong English skills and customer-service mindset.
• Willingness to work on-site in Lisbon with rotating shifts.
• Ability to identify issues, guide users and resolve problems.
• Strong communication, patience and analytical thinking.

Responsabilidades

• Support users by identifying technical issues and resolving search-related problems.
• Escalate advanced cases and guide customers through features.
• Collaborate with internal teams and follow structured workflows.
• Maintain high service standards and effective documentation.

Conhecimentos

German language proficiency

Strong English skills

Problem solving

Customer service mindset

Analytical thinking

Ferramentas

CRM software

Descrição da oferta de emprego

JoB Training & Coaching is seeking German-speaking professionals to join a on-site Search Engine Technical Customer Service team in Lisbon. You will support users, identify issues, resolve search-related problems, and escalate advanced cases while guiding customers through features.

The role requires strong English, problem-solving abilities and excellent communication. Rotating shifts and an international office environment are offered, with relocation support for candidates moving to Portugal.