Onsite German-Speaking Search Engine Support (Lisbon)

JoB Training & Coaching; Setúbal; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flight ticket

Airport pickup

Accommodation provided

Relocation documents assistance

Relocation support as needed

Private health insurance

Training and coaching

Career development

Discounts for fitness, restaurants and

Wellness activities

Resumo da oferta

JoB Training & Coaching is hiring for a German-speaking Technical Customer Service role based on-site in Lisbon. You will support users, identify and resolve search-related issues, and escalate complex cases while guiding customers through features to ensure a smooth search experience.

This position operates on rotating shifts, in a multicultural office, with emphasis on problem-solving, patience, and clear communication. Training and career development opportunities are provided.

Qualificações

• We seek German-speaking professionals with strong English skills and a customer-focused mindset.
• Candidates should enjoy problem solving, guiding users and ensuring a smooth search experience.
• Ability to communicate clearly and collaborate with internal teams is essential.

Responsabilidades

• Identify technical issues affecting search quality and guide users to solutions.
• Resolve search-related problems, escalate complex cases, and document outcomes.
• Assist users in navigating features and improve overall user experience.

Conhecimentos

German-speaking

Strong English

Problem solving

Customer service

Communication skills

Descrição da oferta de emprego

JoB Training & Coaching is hiring for a German-speaking Technical Customer Service role based on-site in Lisbon. You will support users, identify and resolve search-related issues, and escalate complex cases while guiding customers through features to ensure a smooth search experience.

This position operates on rotating shifts, in a multicultural office, with emphasis on problem-solving, patience, and clear communication. Training and career development opportunities are provided.