German-Speaking Remote Customer Support Specialist

Cross Border Talents; Braga; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Cross Border Talents is hiring a Customer Support Specialist for a German-speaking audience based in Braga, Portugal. The role supports a well-known automotive account with day-to-day service queries.

Work mode is remote, with start date 03/Sep/26. You will handle inquiries by phone, email, and chat, keep precise records, and escalate complex issues when needed. Training and career development are provided to help you grow within the team.

Qualificações

• German language proficiency required.
• Willing to communicate with customers in English daily.
• Prior customer service experience is a plus but not essential; full training is provided.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction and escalate complex cases to the right team.

Conhecimentos

German language

Customer service

Communication

Descrição da oferta de emprego

Cross Border Talents is hiring a Customer Support Specialist for a German-speaking audience based in Braga, Portugal. The role supports a well-known automotive account with day-to-day service queries.

Work mode is remote, with start date 03/Sep/26. You will handle inquiries by phone, email, and chat, keep precise records, and escalate complex issues when needed. Training and career development are provided to help you grow within the team.