German-Speaking Customer Support Advisor | Remote

Besthire; Braga; Presencial; EUR 21 000 - 30 000; Tempo integral

Resumo da oferta

Besthire in Braga, Portugal, is seeking a German-speaking Customer Support Specialist for an automotive account. The role is fully remote and involves handling inquiries by phone, email, and chat, while maintaining accurate records.

You will receive thorough initial training and ongoing coaching, with clear paths for career progression in a multilingual team. German fluency and comfort with English are required, and prior customer service experience is welcome but not essential.

Qualificações

• Fluent German language required.
• Comfortable using English in daily work.
• Willingness to learn and engage in training.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate more complex cases to the right team when needed.

Conhecimentos

German language

English language

Communication skills

Descrição da oferta de emprego

Besthire in Braga, Portugal, is seeking a German-speaking Customer Support Specialist for an automotive account. The role is fully remote and involves handling inquiries by phone, email, and chat, while maintaining accurate records.

You will receive thorough initial training and ongoing coaching, with clear paths for career progression in a multilingual team. German fluency and comfort with English are required, and prior customer service experience is welcome but not essential.