German‑Speaking Legal Content Moderator

CBT; Lisboa; Presencial; EUR 16 650 - 20 350; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Life Insurance

Family Health Plan

Paid training period

Resumo da oferta

A leading streaming service company in Lisbon seeks a Legal Operation Analyst to review content for compliance with legal and company standards. The position requires fluency in German and a B2 level in English. Responsibilities include moderating content, processing legal requests, and handling fraud cases. Benefits include health insurance, a meal allowance, and a relocation package for candidates moving from outside Portugal. The annual salary is €15,260 gross, with additional bonuses.

Qualificações

• No previous experience required; up to 12 months in content moderation is a plus.
• Basic understanding of KPIs and performance metrics (FCR, SLA, CSAT).

Responsabilidades

• Moderate content to identify potential fraud or copyright infringement.
• Process legal requests accurately and on time.
• Handle cases related to privacy claims and defamation.
• Ensure adherence to client policies and quality standards.

Conhecimentos

Fluent German

English B2 level

Attention to detail

Analytical thinking

Descrição da oferta de emprego

Project: Streaming Service Platform

Language Requirements: German (Fluent) + English (B2)

Start Date: 02 March 2026

Location: On‑Site – LACS Santos, Oeiras (Portugal)

Work Schedule: Monday to Friday | 09:00 – 18:00

Work Model: On‑Site

Job Summary

As a Legal Operation Analyst, you will be responsible for reviewing and moderating written content related to a leading streaming service platform. The role focuses on identifying potential fraud, copyright infringement, privacy violations, defamation, and falsification, ensuring all actions comply with company policies and legal guidelines.

This position is suitable for candidates with or without prior experience in content moderation or legal operations.

Key Responsibilities

• Moderate written content to identify and mitigate potential fraud or copyright infringement
• Review and process legal requests accurately and within agreed turnaround times
• Handle cases related to privacy claims, defamation, fraud, and falsification
• Ensure strict adherence to client policies, legal guidelines, and quality)
• Stay and maintain key performance indicators (FCR, SLA, CSAT)
• Stay up to date with policy updates and procedural changes

Mandatory Skills & Requirements

• Fluent German (spoken and written)
• English B2 level
• No previous experience required (Up to 12 months of experience in content moderation is considered a plus)
• Basic understanding of KPIs and performance metrics (FCR, SLA, CSAT)
• Strong attention to detail and analytical thinking

Recruitment Process

1. Initial Screening
2. Operations Interview + Written Language Assessment
3. HR Interview

Conditions & Compensation

• Annual Base Salary: €15,260 gross
• Meal Allowance: €7.63 per working day (meal card – net)
• Transportation Bonus: €720 per year
• Language Premium Bonus: €3,240 per year
• Yearly Target Bonus: 5% of annual gross base salary

Total Annual Compensation: €18,500 gross

Benefits

• Health Insurance
• Life Insurance
• Family Health Plan (spouse/legal partner & children)
• Paid training period

Contract Details

• 2‑month training agreement
• Followed by 1‑year fixed‑term contract
• 30‑day probation period

Relocation Package (for candidates relocating from outside Continental Portugal)

• Bureaucratic support for NIF & NISS
• Assistance in finding accommodation
• Relocation Bonus: €2,000 gross (paid with first payroll)
• Additional €1,000 gross if relocating from outside the Lisbon metropolitan area