Content Review Analyst German

CBT; Lisboa; Presencial; EUR 13 734 - 16 786; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance & Life Insurance

Family Health Plan (spouse/legal partner & children)

Meal Allowance

Transportation Allowance

Yearly Target Bonus

Resumo da oferta

A global streaming service platform is seeking a Legal Operation Analyst in Lisbon. The role involves reviewing and processing legal and compliance-related requests without customer contact. Candidates must be fluent in German and possess good analytical skills. A basic understanding of KPIs is preferred, but no previous experience is mandatory. The position offers a gross base salary of €15,260, along with additional language and meal allowances, health insurance, and a relocation bonus for applicable candidates.

Qualificações

• Good analytical and written comprehension skills.
• Basic understanding of KPIs (training provided).
• No previous experience required (up to 12 months in content moderation is acceptable).

Responsabilidades

• Review and process incoming legal requests (privacy claims, defamation, fraud, falsification, copyright).
• Moderate written content according to legal and platform guidelines.
• Ensure requests are handled within agreed SLAs and quality standards.
• Stay up to date with client policies and internal procedures.
• Work with KPIs such as FCR, SLA, and CSAT.

Conhecimentos

Fluent German (C1/C2)

English B2

Descrição da oferta de emprego

Location: Lisbon – LACS Santos (On‑Site)

Start Date: 2 March 2026

Schedule: Monday to Friday | 09:00 – 18:00

Job Overview

Join a global Streaming Service Platform as a Legal Operation Analyst, where you will review and process legal and compliance‑related requests. This is a back‑office role with no customer contact and no prior content moderation experience required.

Key Responsibilities

• Review and process incoming legal requests (privacy claims, defamation, fraud, falsification, copyright)
• Moderate written content according to legal and platform guidelines
• Ensure requests are handled within agreed SLAs and quality standards
• Stay up to date with client policies and internal procedures
• Work with KPIs such as FCR, SLA, and CSAT

Requirements

• Fluent German (C1/C2)
• English B2
• Good analytical and written comprehension skills
• Basic understanding of KPIs (training provided)
• No previous experience required (up to 12 months in content moderation is acceptable)

Salary & Benefits

• Annual Base Salary:with or without experience
  base salary 15260€gross
• Language Premium Bonus: €235/month
• Meal Allowance: €7.63 per workday (meal card – net)
• Transportation Allowance: €720/year
• Yearly Target Bonus: 5% of annual base salary

Additional Benefits

• Health Insurance & Life Insurance
• Family Health Plan (spouse/legal partner & children)

Contract Details

• 2‑month paid training agreement
• Followed by a 1‑year Fixed‑Term Contract
• 30‑day probation period

Relocation Support (if applicable)

For candidates relocating from outside Continental Portugal:

• Support with NIF & NISS
• Assistance with accommodation search
• €2,000 gross relocation bonus (paid with first payroll)
• Additional €1,000 gross if relocating from outside the Lisbon metropolitan area