German-Speaking HR Analyst - Global Shared Services

PT11594-ALEBS Air Liquide Europe Business Services (ALEBS), Unipessoal Lda.; Oeiras; Presencial; EUR 16 000 - 22 000; Tempo integral

Resumo da oferta

ALEBS is seeking an HR Administrative Assistant in Lisbon, Portugal to support transactional HR activities, data changes and document management across the employee lifecycle. You will manage records and ensure compliance, resolve queries using knowledge base docs, and keep stakeholders updated.

Fluency in English and German is required; additional languages are a plus. Strong organizational and communication skills, and familiarity with HR systems are essential.

Qualificações

• Degree in HR/ Social Sciences/ Administration or similar.
• Fluent in English and German (written and spoken).
• Extra languages are valued (e.g. Arabic; Spanish; French; Italian; Swedish).
• Strong organizational and time‑management skills.
• Excellent interpersonal and communication skills with diverse groups.
• Ability to work independently and take initiative.
• IT savvy and comfortable with HR systems and knowledge management.
• Experience as an HR administrative assistant is a plus.

Responsabilidades

• Perform transactional and administrative tasks related to employee personal and job data changes.
• Deliver physical record and document management services.
• Ensure employee and organizational data integrity and compliance.
• Resolve enquiries leveraging knowledge base documents within SLA.
• Provide regular status updates to employees and partners and follow up until resolution.
• Educate HR Shared Service Centre users to navigate self‑help materials and functionality.
• Own cases in the case management system and escalate complex inquiries as needed.
• Identify gaps in knowledge base documentation and suggest improvements.

Conhecimentos

English fluency

German fluency

Interpersonal skills

Time management

Communication skills

Independent worker

Confidentiality

IT-savvy

Formação académica

Degree in HR/ Social Sciences/ Administration or similar

Ferramentas

ServiceNow

Workday

Descrição da oferta de emprego

ALEBS is seeking an HR Administrative Assistant in Lisbon, Portugal to support transactional HR activities, data changes and document management across the employee lifecycle. You will manage records and ensure compliance, resolve queries using knowledge base docs, and keep stakeholders updated.

Fluency in English and German is required; additional languages are a plus. Strong organizational and communication skills, and familiarity with HR systems are essential.