German Speaking Digital Trust And Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Md; Lisboa; On-site; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Relocation support to Sofia

Job summary

Mercier Consultancy Group seeks a German-speaking Digital Trust and Safety Analyst to join a leading social media company in Sofia, Bulgaria. You will monitor content, enforce policies, and protect communities.

The role requires fluent German, strong analytical skills, and the ability to work independently in a fast-paced environment. A full relocation package is provided, along with training, health insurance, and growth opportunities.

Qualifications

• Native or fluent German (written and spoken) is required.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Review and analyze user-generated content to ensure compliance with guidelines.
• Identify and address policy-violating content (hate speech, misinformation, spam, etc.).
• Interpret complex policy guidelines in the context of social media content.
• Collaborate with cross-functional teams to report trends and safety concerns.
• Maintain high accuracy and efficiency in content moderation tasks.
• Provide feedback on policy improvements and product enhancements.
• Engage with users or escalate complex cases per protocols.
• Contribute to a safe and trustworthy digital environment for users.

Skills

German fluency

Analytical thinking

Attention to detail

Communication

Independent worker

Team collaboration

Job description

German Speaking Digital Trust and Safety Analyst About Mercier Consultancy Group

Mercier Consultancy Group stands as a premier international staffing and BPO firm, renowned for connecting exceptional talent with leading global organizations. We specialize in delivering bespoke recruitment solutions and operational excellence across diverse industries, fostering growth and innovation for our esteemed clients.

Job Overview We are seeking a meticulous and culturally adept German Speaking Digital Trust and Safety Analyst to join a dynamic social media company in Sofia, Bulgaria. This pivotal role involves safeguarding online communities by identifying and mitigating harmful content and policy violations, ensuring a secure and positive user experience. If you are passionate about digital integrity and possess exceptional German language skills, this German-speaking job in Bulgaria is for you.

Key Responsibilities

• Review and analyze user-generated content on social media platforms to ensure compliance with community guidelines and policies
• Identify, investigate, and action policy-violating content, including hate speech, misinformation, spam, and other harmful material
• Apply critical thinking and analytical skills to interpret complex policy guidelines in the context of social media content
• Collaborate with cross-functional teams to report emerging trends, policy loopholes, and user safety concerns
• Maintain high levels of accuracy and efficiency in content moderation tasks
• Provide feedback on policy improvements and product enhancements based on observed trends and user behavior
• Engage with users or escalat complex cases as per defined protocols
• Contribute to maintaining a safe and trustworthy digital environment for millions of users

Requirements

• Native or fluent German (spoken and written) is essential for this role
• Valid EU passport is mandatory
• A keen understanding of social media platforms and online community dynamics
• Excellent communication and interpersonal skills, with an ability to articulate findings clearly
• Strong analytical and problem-solving capabilities, with attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Previous experience in content moderation, trust and safety, or a related field is advantageous for this German Speaking Digital Trust and Safety Analyst position in Bulgaria

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Opportunity to work with a leading global social media company
• A vibrant and multicultural working environment in Sofia
• Career growth and development opportunities within the tech industry
• And Much More..

Life in Bulgaria Discover the vibrant lifestyle and rich culture that awaits you in Sofia, Bulgaria. Enjoy beautiful mountain scenery, a thriving culinary scene, and a welcoming atmosphere. Bulgaria offers a unique blend of historical charm and modern development, making it an exciting place to live and work. Experience four distinct seasons, from warm summers perfect for exploring to cozy winters, all contributing to a high quality of life.

Our comprehensive relocation package ensures a seamless transition to life in Bulgaria. You'll find affordable living costs, delicious and diverse cuisine, and friendly locals eager to share their traditions. Embrace the opportunity to build your career in this dynamic European capital while enjoying an excellent work-life balance. We are proud to offer exciting jobs in Bulgaria for German-speaking professionals seeking new adventures and career advancements in this growing market.

German Speaking Digital Trust And Safety Analyst - Work In Sofia, Bulgaria Lisbon, Portuguese Republic, PT