Portuguese Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy MD; Portugal; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Relocation package

Fully paid training

Career development

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Content Moderator to support high-visibility social media clients in Bulgaria. You will review Portuguese user content, flag violations, and help maintain compliant online communities.

Requirements include native/fluent Portuguese, English proficiency, and a valid EU passport or Bulgarian work permit. The role emphasizes ethical moderation, accuracy, and collaboration with global teams.

Qualifications

• Native or fluent Portuguese (spoken and written) is mandatory
• Proficiency in English to effectively communicate in a multicultural setting
• Valid EU passport or a valid work permit allowing employment in Bulgaria
• High level of emotional intelligence and attention to detail
• Excellent analytical skills and objective, policy-based decisions

Responsibilities

• Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies
• Identify, flag, and escalate prohibited content including graphic imagery, hate speech, or harassment
• Maintain a high level of accuracy and quality while processing reports in a fast-paced environment
• Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies
• Provide insightful feedback to the development team regarding emerging trends observed in social media interactions
• Ensure moderation activities meet the performance metrics set by clients
• Stay updated on evolving content policies and digital ethics in the industry

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we are dedicated to advancing your career through exclusive access to premium Portuguese-speaking jobs across the continent.

Portuguese Speaking Content Moderator

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we are dedicated to advancing your career through exclusive access to premium Portuguese-speaking jobs across the continent.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Content Moderator position in Bulgaria. This role is at the heart of the social media industry, where you will play a crucial part in maintaining a safe, engaging, and compliant digital environment for millions of users worldwide.

Key Responsibilities

• Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies within the social media industry
• Identify, flag, and **escalate** prohibited content including graphic imagery, hate speech, or harassment to protect the online community
• Maintain a high level of accuracy and quality while processing reports in a fast-paced environment
• Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies
• Provide insightful feedback to the development team regarding emerging trends or patterns observed in social media interactions
• Ensure that your moderation activities meet the strict performance metrics set by our high-profile social media clients
• Stay updated on evolving content policies and digital ethics to remain an authority in the social media industry

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role
• Proficiency in English to effectively communicate within a multicultural, international office setting
• Valid EU passport or a valid work permit allowing employment in Bulgaria
• Passionate about the social media industry and current digital trends
• High level of emotional intelligence and attention to detail, capable of handling sensitive content with professional maturity
• Excellent analytical skills and the ability to make objective, policy-based decisions

Benefits

What We Offer

• Competitive Monthly Salary that reflects the expertise required for this position
• Monthly Performance Bonus based on quality and productivity targets
• Fully Paid Training to ensure you are expertly equipped for your role
• Comprehensive Health Insurance and wellness benefits
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation) to ensure a smooth transition to your new home
• Career development opportunities within the global social media sector
• And Much More..

Life in Bulgaria

Sofia, the vibrant capital, is quickly becoming the top destination for international professionals searching for rewarding jobs in Bulgaria. With a unique blend of historical architecture and modern urban energy, Bulgaria offers an exceptional quality of life, beautiful mountains for weekend getaways, and a sun-drenched climate that makes every day enjoyable. As part of our premium relocation support, you will find that the cost of living in Bulgaria is highly favorable, allowing you to enjoy a high standard of living, world-class dining, and a thriving social scene. Join a growing community of expats who have chosen to elevate their professional journey by accepting this Portuguese Speaking Content Moderator position in Bulgaria.