Portuguese Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy MD; Porto; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Fully paid training

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Content Moderator to join our international team in Bulgaria. You will review and moderate user content in Portuguese, ensuring compliance with community standards and safety policies across a fast-growing social media portfolio.

This role offers relocation support, paid training, and a career path within a global talent solutions firm that values accuracy, empathy, and policy-based decision making.

Qualifications

• Native or fluent Portuguese is mandatory for this role.
• Proficiency in English to communicate in a multicultural, international office setting.
• Valid EU passport or a valid work permit allowing employment in Bulgaria.
• Passionate about the social media industry and current digital trends.
• High level of emotional intelligence and attention to detail, capable of handling sensitive content with professional maturity.
• Excellent analytical skills and the ability to make objective, policy-based decisions.

Responsibilities

• Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies within the social media industry.
• Identify, flag, and escalate prohibited content including graphic imagery, hate speech, or harassment to protect the online community.
• Maintain a high level of accuracy and quality while processing reports in a fast-paced environment.
• Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies.
• Provide insightful feedback to the development team regarding emerging trends or patterns observed in social media interactions.
• Ensure that your moderation activities meet the strict performance metrics set by our high-profile social media clients.
• Stay updated on evolving content policies and digital ethics to remain an authority in the social media industry.

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we are dedicated to advancing your career through exclusive access to premium Portuguese-speaking jobs across the continent.

Portuguese Speaking Content Moderator

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we are dedicated to advancing your career through exclusive access to premium Portuguese-speaking jobs across the continent.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Content Moderator position in Bulgaria. This role is at the heart of the social media industry, where you will play a crucial part in maintaining a safe, engaging, and compliant digital environment for millions of users worldwide.

Key Responsibilities

• Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies within the social media industry
• Identify, flag, and **escalate** prohibited content including graphic imagery, hate speech, or harassment to protect the online community
• Maintain a high level of accuracy and quality while processing reports in a fast-paced environment
• Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies
• Provide insightful feedback to the development team regarding emerging trends or patterns observed in social media interactions
• Ensure that your moderation activities meet the strict performance metrics set by our high-profile social media clients
• Stay updated on evolving content policies and digital ethics to remain an authority in the social media industry

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role
• Proficiency in English to effectively communicate within a multicultural, international office setting
• Valid EU passport or a valid work permit allowing employment in Bulgaria
• Passionate about the social media industry and current digital trends
• High level of emotional intelligence and attention to detail, capable of handling sensitive content with professional maturity
• Excellent analytical skills and the ability to make objective, policy-based decisions

Benefits

What We Offer

• Competitive Monthly Salary that reflects the expertise required for this position
• Monthly Performance Bonus based on quality and productivity targets
• Fully Paid Training to ensure you are expertly equipped for your role
• Comprehensive Health Insurance and wellness benefits
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation) to ensure a smooth transition to your new home
• Career development opportunities within the global social media sector
• And Much More..

Life in Bulgaria

Sofia, the vibrant capital, is quickly becoming the top destination for international professionals searching for rewarding jobs in Bulgaria. With a unique blend of historical architecture and modern urban energy, Bulgaria offers an exceptional quality of life, beautiful mountains for weekend getaways, and a sun-drenched climate that makes every day enjoyable. As part of our premium relocation support, you will find that the cost of living in Bulgaria is highly favorable, allowing you to enjoy a high standard of living, world-class dining, and a thriving social scene. Join a growing community of expats who have chosen to elevate their professional journey by accepting this Portuguese Speaking Content Moderator position in Bulgaria.