German-Speaking Digital Ad & Social Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Welcome bonus

Meal allowance (€7.63 net per day)

Attendance bonus (€60)

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Specialist to assist customers with digital advertising and paid campaigns. You will use your language skills and marketing knowledge to provide effective support and maintain high customer satisfaction.

Based in Lisbon, this on-site role requires fluency in German and English, experience in paid campaigns, and a background in digital marketing or ad tech. The position involves rotating shifts and relocation support is offered.

Qualifications

• Fluent in German and English.
• Degree in Marketing or related field.
• Experience in paid campaign management.
• Experience in digital marketing and customer support in ad tech.

Responsibilities

• Handle customer inquiries in German and English.
• Guide customers on paid campaigns and digital advertising products.
• Investigate issues and propose solutions.
• Explain platform features and assist with tools.
• Follow service procedures and quality standards.
• Coordinate with colleagues to resolve complex queries.

Skills

German language proficiency

English language proficiency

Communication skills

Problem solving

Flexibility

Education

Marketing degree or related field

Job description

Cross Border Talents is seeking a German-speaking Customer Support Specialist to assist customers with digital advertising and paid campaigns. You will use your language skills and marketing knowledge to provide effective support and maintain high customer satisfaction.

Based in Lisbon, this on-site role requires fluency in German and English, experience in paid campaigns, and a background in digital marketing or ad tech. The position involves rotating shifts and relocation support is offered.