German-Speaking Customer Support Specialist in Lisbon

Innopath Consulting Lda; Lisboa; Presencial; EUR 16 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Attendance-based incentive

Resumo da oferta

Innopath Consulting Lda in Lisbon, Portugal, seeks a German-speaking Customer Service Specialist to support customers in German and English in an on-site role. You will respond to inquiries with clarity and professionalism, delivering accurate information and helpful solutions.

Ideal candidates communicate effectively, are customer-focused, and thrive in a dynamic, rotating schedule environment with on-site presence in Lisbon.

Qualificações

• Proficiency in German and English.
• Strong communication and interpersonal skills.
• Customer-focused attitude and professional approach.
• Ability to work effectively in a dynamic environment.
• On-site presence in Lisbon, Portugal.

Responsabilidades

• Provide professional customer support in German and English.
• Respond to customer inquiries clearly and efficiently.
• Understand customer needs and provide appropriate assistance.
• Deliver accurate information and effective solutions.
• Maintain high professionalism in all interactions.
• Support customers while using internal tools and systems.
• Follow established procedures and service standards.
• Collaborate with colleagues to ensure efficient support.
• Contribute to a consistently high-quality customer experience.

Conhecimentos

German fluency

English fluency

Communication skills

Interpersonal skills

Customer-focused

Descrição da oferta de emprego

Innopath Consulting Lda in Lisbon, Portugal, seeks a German-speaking Customer Service Specialist to support customers in German and English in an on-site role. You will respond to inquiries with clarity and professionalism, delivering accurate information and helpful solutions.

Ideal candidates communicate effectively, are customer-focused, and thrive in a dynamic, rotating schedule environment with on-site presence in Lisbon.